Title: Second Class Last modified: April 8, 2022 --- # Second Class * [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/) * (@dewiwilliams) * [4 years, 1 month ago](https://wordpress.org/support/topic/second-class/) * Hello, second class (small parcel) postage option does not appear when customers try and checkout/include their postcode to calculate shipping. Second class has been set in the shipping options along with first class although second class will not show for customer? Thank you * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsecond-class%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [Waseem Senjer](https://wordpress.org/support/users/waseem_senjer/) * (@waseem_senjer) * [4 years, 1 month ago](https://wordpress.org/support/topic/second-class/#post-15540126) * Hi [@dewiwilliams](https://wordpress.org/support/users/dewiwilliams/) I tested on your website, and I can see second class appearing. [https://i.ibb.co/NT0xJbd/Screenshot-2022-04-08-at-13-47-12.png](https://i.ibb.co/NT0xJbd/Screenshot-2022-04-08-at-13-47-12.png) * Thread Starter [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/) * (@dewiwilliams) * [4 years, 1 month ago](https://wordpress.org/support/topic/second-class/#post-15540135) * Hello, * I didn’t expect a quick reply therefore i decided to delete the plug-in and just use the flat rate basic setting and renamed them to first class and second class. I will re-install the plug-in now to see if it still happens. Thank you Dewi * Thread Starter [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/) * (@dewiwilliams) * [4 years, 1 month ago](https://wordpress.org/support/topic/second-class/#post-15540177) * Hi have now deleted my flat rate profile’s re installed the plug-in and it’s still failing to show 2nd class. Any help would be appreciated Thank you Dewi * Plugin Author [Waseem Senjer](https://wordpress.org/support/users/waseem_senjer/) * (@waseem_senjer) * [4 years, 1 month ago](https://wordpress.org/support/topic/second-class/#post-15540629) * Would you please send me a screenshot of the plugin’s settings page and a link to the product from your website? Thanks. * Plugin Author [Waseem Senjer](https://wordpress.org/support/users/waseem_senjer/) * (@waseem_senjer) * [4 years, 1 month ago](https://wordpress.org/support/topic/second-class/#post-15540679) * I think I found the issue. I will release an update as soon as possible. * Plugin Author [Waseem Senjer](https://wordpress.org/support/users/waseem_senjer/) * (@waseem_senjer) * [4 years, 1 month ago](https://wordpress.org/support/topic/second-class/#post-15540698) * Hi [@dewiwilliams](https://wordpress.org/support/users/dewiwilliams/) Please, update the plugin to the latest version, it should work now. * Thread Starter [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/) * (@dewiwilliams) * [4 years, 1 month ago](https://wordpress.org/support/topic/second-class/#post-15540780) * Great will update now, thank you very much Dewi * Thread Starter [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/) * (@dewiwilliams) * [4 years, 1 month ago](https://wordpress.org/support/topic/second-class/#post-15540812) * Ok that’s worked thank you. I notice the prices are slightly out. I have second class as £2.79 although it should be 2.85. Is this something i need to tweak my end? Thank you Dewi * Thread Starter [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/) * (@dewiwilliams) * [4 years, 1 month ago](https://wordpress.org/support/topic/second-class/#post-15540963) * Hi, the postage fees are correct sorry as i had removed the tax. £3.35 is second class via royal mail although i purchase my postage labels directly and get the price cheaper at £2.85. The online labelling is a different price structure. Are you able to create postage options for online prices too? Thank you Dewi * Thread Starter [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/) * (@dewiwilliams) * [4 years, 1 month ago](https://wordpress.org/support/topic/second-class/#post-15540979) * This is a link to the online prices which is a different price structure: [https://www.royalmail.com/sites/royalmail.com/files/2022-04/royal-mail-online-price-guide-april-2022-v2.pdf](https://www.royalmail.com/sites/royalmail.com/files/2022-04/royal-mail-online-price-guide-april-2022-v2.pdf). * Could create more postage options for online prices? * Thank you Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Second Class’ is closed to new replies. * ![](https://ps.w.org/royal-mail-woocommerce-shipping-calculator/assets/icon-128x128. png?rev=3354082) * [Royal Mail Shipping Calculator for WooCommerce](https://wordpress.org/plugins/royal-mail-woocommerce-shipping-calculator/) * [Support Threads](https://wordpress.org/support/plugin/royal-mail-woocommerce-shipping-calculator/) * [Active Topics](https://wordpress.org/support/plugin/royal-mail-woocommerce-shipping-calculator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/royal-mail-woocommerce-shipping-calculator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/royal-mail-woocommerce-shipping-calculator/reviews/) ## Tags * [class](https://wordpress.org/support/topic-tag/class/) * [missing](https://wordpress.org/support/topic-tag/missing/) * [second](https://wordpress.org/support/topic-tag/second/) * [shipping](https://wordpress.org/support/topic-tag/shipping/) * 10 replies * 2 participants * Last reply from: [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/) * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/second-class/#post-15540979) * Status: not resolved