Title: Security Check Pro – Wrong SSL Error
Last modified: May 27, 2024

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# Security Check Pro – Wrong SSL Error

 *  [danielalogoncom](https://wordpress.org/support/users/danielalogoncom/)
 * (@danielalogoncom)
 * [2 years ago](https://wordpress.org/support/topic/security-check-pro-wrong-ssl-error/)
 * Hi, I am getting an error: “Your site does not support SSL.” while trying to 
   run “Security Check Pro”.
   I recheck with my hosting provider (Hostinger) and 
   the SSL installed for sure. Do you know what I am doing wrong?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [2 years ago](https://wordpress.org/support/topic/security-check-pro-wrong-ssl-error/#post-17788612)
 * Hi [@danielalogoncom](https://wordpress.org/support/users/danielalogoncom/), 
   great to see you!
 * Can you check if there is an issue with the SSL certificate, like a name mismatch,
   using this [tool](https://www.sslshopper.com/)? 
 * If there are no issues, can you try clearing your browser’s cache and cookies
   and run the Security Check Pro tool again to check if it returns the same error?
 * If it does, please try to reinforce the SSL via Hostinger and see if that helps
   relay the SSL status to Solid Security. I’d also recommend double-checking with
   your host/developer that there aren’t any mixed/insecure content/links on the
   website.
 * Let us know what you can find.
 *  Thread Starter [danielalogoncom](https://wordpress.org/support/users/danielalogoncom/)
 * (@danielalogoncom)
 * [2 years ago](https://wordpress.org/support/topic/security-check-pro-wrong-ssl-error/#post-17788718)
 * Hi [@shanedelierrr](https://wordpress.org/support/users/shanedelierrr/), thanks
   for getting back to me.
    - The tool showed that “The certificate should be trusted by all major web browsers(
      all the correct intermediate certificates are installed)”.
    - I try to clear cache / open it on incognito.
    - Hostinger reinforce the ssl.
    - The website is totaly new, no links yet.
 * Still getting the same error…
 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/security-check-pro-wrong-ssl-error/#post-18132497)
 * Hi [@danielalogoncom](https://wordpress.org/support/users/danielalogoncom/),
 * I’m really sorry for the slow turnaround here, as our team have been busy these
   past few months.
 * Are you still getting the same error when running “Security Check Pro”? If so,
   we think that your server isn’t configured correctly and is doing SSL termination.
 * Solid Security reports back `is_ssl` when the SSL Proxy Detect service makes 
   the call to the site. Usually this means `$_SERVER['HTTPS']` isn’t being set 
   properly.
 * Can you please confirm this with your host?
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [SSL](https://wordpress.org/support/topic-tag/ssl/)

 * 3 replies
 * 2 participants
 * Last reply from: [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/security-check-pro-wrong-ssl-error/#post-18132497)
 * Status: not resolved