Title: security plugin scan timeout
Last modified: July 31, 2021

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# security plugin scan timeout

 *  Resolved [labtopia](https://wordpress.org/support/users/labtopia/)
 * (@labtopia)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/security-plugin-scan-timeout/)
 * I’ve reinstalled the security plugin and trying to scan this site drinkertoys.
   com. it has all the options of things to scan checked. same as the other domains
   i updated today. this site wont complete a scan though. it gets half way through
   to updating status and gives a genereic drinkertoys.com says ‘timeout’
 * I’ve jacked up the php exec time, input vars, max input time and it has lots 
   of memory.
 * the other sites that i updated seemed to do ok when i did this for the ‘thicker’
   sites.
 * what would be the issue?
    dave
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsecurity-plugin-scan-timeout%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/security-plugin-scan-timeout/#post-14723514)
 * Hello, [@labtopia](https://wordpress.org/support/users/labtopia/).
 * Please, delete all plugins and themes in your website backend that you don’t 
   use.
    Outdated themes are especially important to delete.
 * Then start scanning the website again. Did it help?
 * Also, could you send us your webserver error log if there are any errors? The
   log file could be found in your hosting account.
    Either via email: [support@cleantalk.org](https://wordpress.org/support/topic/security-plugin-scan-timeout/support@cleantalk.org?output_format=md)
   Or via a private ticket: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 *  Thread Starter [labtopia](https://wordpress.org/support/users/labtopia/)
 * (@labtopia)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/security-plugin-scan-timeout/#post-14724718)
 * ive sent a support tic in with response. thanks
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/security-plugin-scan-timeout/#post-14724787)
 * Thank you.
    Let’s continue our conversation in the ticket.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘security plugin scan timeout’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall, Malware Auto Removal & Login Security](https://wordpress.org/plugins/security-malware-firewall/)
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## Tags

 * [scan](https://wordpress.org/support/topic-tag/scan/)
 * [timeout](https://wordpress.org/support/topic-tag/timeout/)

 * 3 replies
 * 2 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/security-plugin-scan-timeout/#post-14724787)
 * Status: resolved