Title: Security Test Failed Error
Last modified: January 12, 2023

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# Security Test Failed Error

 *  Resolved [ngaham](https://wordpress.org/support/users/ngaham/)
 * (@ngaham)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/security-test-failed-error/)
 * Hello,
 * Users are randomly getting “Security Test Failed” error when trying to use our
   password protected site. I am using Elementor on the site – just fyi. When users
   experience this I am able to access the site on my end, but they can’t on their
   end, even with an incognito window.
 * Any ideas to help with troubleshooting?
    -  This topic was modified 3 years, 4 months ago by [ngaham](https://wordpress.org/support/users/ngaham/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [patrickposner](https://wordpress.org/support/users/patrickposner/)
 * (@patrickposner)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/security-test-failed-error/#post-16374328)
 * Hey [@ngaham](https://wordpress.org/support/users/ngaham/),
 * thanks for reaching out!
 * This will most likely be a caching issue. I wrote down some of the more common
   configuration problems here: [https://patrickposner.dev/docs/passster/why-is-my-password-not-working-page-not-reloading#Youre-using-a-page-cache-plugin](https://patrickposner.dev/docs/passster/why-is-my-password-not-working-page-not-reloading#Youre-using-a-page-cache-plugin)
 * This would make perfect sense as you can verify the protected content as an administrator(
   logged-in users are mostly excluded from the cache).
 * Best regards,
 * Patrick
 *  Thread Starter [ngaham](https://wordpress.org/support/users/ngaham/)
 * (@ngaham)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/security-test-failed-error/#post-16374872)
 * Hey Patrick,
 *  It ended up being an issue with the user storing the password in their browser.
   Once they stopped that, they were able to login. Is there a known workaround?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Security Test Failed Error’ is closed to new replies.

 * ![](https://ps.w.org/content-protector/assets/icon-256x256.png?rev=2206760)
 * [Passster - Password Protect Pages and Content](https://wordpress.org/plugins/content-protector/)
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 * 2 replies
 * 2 participants
 * Last reply from: [ngaham](https://wordpress.org/support/users/ngaham/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/security-test-failed-error/#post-16374872)
 * Status: resolved