Title: Segmentation
Last modified: June 18, 2022

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# Segmentation

 *  Resolved [darkuss](https://wordpress.org/support/users/darkuss/)
 * (@darkuss)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/segmentation-2/)
 * I use woocommerce + cartflow + mailpoet. I’m trying the free version to try out
   the segmentations. Having said this,
 * 1) I disabled the optin at checkout: [https://monosnap.com/file/lXzW6W1bFYOBmk49OoQZCxKUniZAKV](https://monosnap.com/file/lXzW6W1bFYOBmk49OoQZCxKUniZAKV)
   
   because I would like anyone who buys something to put on the list and be a confirmed
   subscriber. This is because he accepts the marketing conditions. So I don’t want
   a double optin confirmation but single. To do this, I had to set up the sending
   of emails with my own server, but I would like to use the Mailpoet one but this
   is not possible. Other tools allow this. Is there an alternative? It is important
   that the customer accepts the marketing conditions by purchasing
 * 2) When the user buys, he is registered but after 2 minutes he goes into unsubscribed
   status. I state that the order is completed. But automatically after a few minutes
   it goes back to unsubscribe and therefore in the segmentations there are no users
   to send a potential email to. See photo: [https://monosnap.com/file/ScYqBbp5Yc6k3QgS4eiWMi8Y3Y6oTc](https://monosnap.com/file/ScYqBbp5Yc6k3QgS4eiWMi8Y3Y6oTc)
   
   I don’t understand why … why does this happen?
 * thanks in advance…

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/segmentation-2/#post-15753257)
 * Hi [@darkuss](https://wordpress.org/support/users/darkuss/),
 * As I understand, you’d like to have all of your WooCommerce customers automatically
   added to your WooCommerce Customers list as “Subscribed”, even when using our
   own sending service. Is that correct?
 * Unfortunately, it’s not possible to disable the signup-confirmation feature when
   you’re sending your emails with us. Double opt-in is enforced when sending with
   the MailPoet Sending Service to ensure you have your subscribers’ permission 
   to send marketing emails to them.
 * So when you disable the opt-in checkbox on the checkout page, you’re not offering
   any options for your customers to subscribe to your mailing list. And because
   of that, it’s expected that all your customers are added as “Unsubscribed”.
 * Please note it’s not recommended to make consent a precondition of a service,
   as this can lead your subscribers to flag your emails as Spam in the future.
 * I hope that’s clearer.
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/segmentation-2/#post-15818717)
 * Hi there [@darkuss](https://wordpress.org/support/users/darkuss/),
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Segmentation’ is closed to new replies.

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## Tags

 * [segmentation](https://wordpress.org/support/topic-tag/segmentation/)

 * 2 replies
 * 3 participants
 * Last reply from: [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/segmentation-2/#post-15818717)
 * Status: resolved