Title: Select Help topic
Last modified: January 26, 2021

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# Select Help topic

 *  Resolved [mecaer](https://wordpress.org/support/users/mecaer/)
 * (@mecaer)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/select-help-topic/)
 * I read in an old post that:
 * > The “Contact Form 7” is not supported separated IDs and values for drop-downs.
   > 
   > When you specify [select* osticket-topic “Topic A |1” “Topic B|2” “Topic C|
   > 3”] then option values are the same as text and not IDs.
 * I tryed to add this function, but it doesn’t work.
 *     ```
       function scand_osticket_wpcf7_form_tag($scanned_tag) {
       if ($scanned_tag[‘name’] == ‘osticket-topic’) {
       $pipes = $scanned_tag[‘pipes’];
       $scanned_tag[‘values’] = $pipes->collect_afters();
       }
       return $scanned_tag;
       }
       add_filter(‘wpcf7_form_tag’, ‘scand_osticket_wpcf7_form_tag’);
       ```
   
 * Have you a solution?
    -  This topic was modified 5 years, 4 months ago by [mecaer](https://wordpress.org/support/users/mecaer/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [SCAND](https://wordpress.org/support/users/scandltd/)
 * (@scandltd)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/select-help-topic/#post-13959716)
 * Hi.
 * Could you provide URL to public page with your form, please?
 * Or just send an email with details to [wordpress@scand.com](https://wordpress.org/support/topic/select-help-topic/wordpress@scand.com?output_format=md).
 * Thanks.
 * Best regards,
    SCAND Team
 *  Thread Starter [mecaer](https://wordpress.org/support/users/mecaer/)
 * (@mecaer)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/select-help-topic/#post-13959789)
 * I found the problem.
    If into a select I add the option `first_as_label "-- Choose
   support type --"` it doesn’t work. I’llsend you and email with the link.
    -  This reply was modified 5 years, 4 months ago by [mecaer](https://wordpress.org/support/users/mecaer/).
    -  This reply was modified 5 years, 4 months ago by [mecaer](https://wordpress.org/support/users/mecaer/).
 *  [ionticscom](https://wordpress.org/support/users/ionticscom/)
 * (@ionticscom)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/select-help-topic/#post-14677022)
 * and which was the solution?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Select Help topic’ is closed to new replies.

 * ![](https://ps.w.org/scand-osticket-connector/assets/icon-256x256.png?rev=1599758)
 * [osTicket Connector](https://wordpress.org/plugins/scand-osticket-connector/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/scand-osticket-connector/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/scand-osticket-connector/)
 * [Active Topics](https://wordpress.org/support/plugin/scand-osticket-connector/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/scand-osticket-connector/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/scand-osticket-connector/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [ionticscom](https://wordpress.org/support/users/ionticscom/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/select-help-topic/#post-14677022)
 * Status: resolved