Title: Select Template Error
Last modified: March 4, 2019

---

# Select Template Error

 *  [newtech1](https://wordpress.org/support/users/newtech1/)
 * (@newtech1)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/select-template-error/)
 * I have just upgraded to Email Subscribers version 4.02.
    When I go into an existing
   campaign or create a new campaign, there are two issues: a. Under the Select 
   Template drop down there is no template to select even though I have templates.
 * b. Under the Select Post Category there are no post categories to select.
 * Before I upgraded in an existing campaign I could see a list of post categories.
   But I could not make any changes to the campaign because the select template 
   issue was the same as described above.
 * However when I posted a new article the email post notification would go out 
   to subscribers.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fselect-template-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Malay Ladu](https://wordpress.org/support/users/malayladu/)
 * (@malayladu)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/select-template-error/#post-11275702)
 * Hi,
 * Sorry for the inconvenience you had.
 * We have fixed template related issue in ES 4.0.2. So, we are wondering why it’s
   occur to you as you are already using 4.0.2.
 * Can you please check whether “Run the updater” button is available in Email Subscribers
   > Audience dashboard?
 * If yes, please click on it and check once again and let us know how it goes.
 *  Thread Starter [newtech1](https://wordpress.org/support/users/newtech1/)
 * (@newtech1)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/select-template-error/#post-11278125)
 * There is no “Run the updater” button. There was originally and I had run it hoping
   to solve this problem.
 *  Thread Starter [newtech1](https://wordpress.org/support/users/newtech1/)
 * (@newtech1)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/select-template-error/#post-11278132)
 * Interesting however, when I went to just checked it out, the ability to choose
   categories is now there.
 *  Thread Starter [newtech1](https://wordpress.org/support/users/newtech1/)
 * (@newtech1)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/select-template-error/#post-11278214)
 * Actually, I just realized I had went back to older version, after the template
   problem. So I just now did the upgrade again and same symptoms as originally 
   posted:
    no dropdown option for templates and no option to choose categories.
 *  [Malay Ladu](https://wordpress.org/support/users/malayladu/)
 * (@malayladu)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/select-template-error/#post-11320107)
 * [@newtech1](https://wordpress.org/support/users/newtech1/) Please check with 
   the Email Subscribers 4.0.9.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Select Template Error’ is closed to new replies.

 * ![](https://ps.w.org/email-subscribers/assets/icon-256x256.png?rev=2274172)
 * [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-subscribers/)
 * [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/)

## Tags

 * [Email Subscribers 4.0](https://wordpress.org/support/topic-tag/email-subscribers-4-0/)

 * 5 replies
 * 2 participants
 * Last reply from: [Malay Ladu](https://wordpress.org/support/users/malayladu/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/select-template-error/#post-11320107)
 * Status: not resolved