Title: Self hosted site does not accept new subscribers error
Last modified: March 3, 2026

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# Self hosted site does not accept new subscribers error

 *  Resolved [tavnet](https://wordpress.org/support/users/tavnet/)
 * (@tavnet)
 * [1 month ago](https://wordpress.org/support/topic/self-hosted-site-does-not-accept-new-subscribers-error/)
 * Hi all,
 * I really need some help with this issue: I can’t import new subscribers using
   the jetpack plugin it says “The site does not accept subscriptions.” I have checked
   the settings and it allows for subscriptions. I’m on a self hosted website. I
   don’t know if this is a potential bug or something else.
 * Thanks for your help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fself-hosted-site-does-not-accept-new-subscribers-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Forum Fern (a11n)](https://wordpress.org/support/users/forumfern/)
 * (@forumfern)
 * [1 month ago](https://wordpress.org/support/topic/self-hosted-site-does-not-accept-new-subscribers-error/#post-18839821)
 * Hi @tavnet
 * Thanks for reaching out! In order for us to take a closer look, could you please
   contact us via [this contact form](https://jetpack.com/contact-support/?rel=support&hpi=1)?
 * When you reach out, please include a link to this thread so we have the full 
   context.

Viewing 1 replies (of 1 total)

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## Tags

 * [troubleshoot](https://wordpress.org/support/topic-tag/troubleshoot/)

 * 1 reply
 * 2 participants
 * Last reply from: [Forum Fern (a11n)](https://wordpress.org/support/users/forumfern/)
 * Last activity: [1 month ago](https://wordpress.org/support/topic/self-hosted-site-does-not-accept-new-subscribers-error/#post-18839821)
 * Status: resolved