Title: Send button does not work
Last modified: June 23, 2021

---

# Send button does not work

 *  [elemoving](https://wordpress.org/support/users/elemoving/)
 * (@elemoving)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/send-button-does-not-work-6/)
 * Hello, I have several forms on my website and they have stopped working! the 
   SEND button hangs and does not send the form. I have not made any changes in 
   the configuration of the form except to update the version of wordpress to 5.7.2.
   I have tried sending a test plugin with wp Mail SMTP and it seems to work perfectly.
   I am lost, can anyone help me?
    -  This topic was modified 4 years, 11 months ago by [elemoving](https://wordpress.org/support/users/elemoving/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsend-button-does-not-work-6%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [saliw](https://wordpress.org/support/users/saliw/)
 * (@saliw)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/send-button-does-not-work-6/#post-14588481)
 * Same issue for me. Can send via outlook to the configured address (in the contact
   form) and works fine, but messages sent from Contact Form not received.
 *  [rebekahxd](https://wordpress.org/support/users/rebekahxd/)
 * (@rebekahxd)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/send-button-does-not-work-6/#post-14589104)
 * Do you have recaptcha integration enabled? I have the same issue only when recaptcha
   is integrated.
 *  [saliw](https://wordpress.org/support/users/saliw/)
 * (@saliw)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/send-button-does-not-work-6/#post-14589114)
 * I saw your post and deactivated recapatcha and tried again, but nothing. I was
   also running 7.4 PHP and downgraded to 7.3, just to see whether this would make
   any difference. Disabled Honeypot too. Send looks successful, but never arrives.
 *  [saliw](https://wordpress.org/support/users/saliw/)
 * (@saliw)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/send-button-does-not-work-6/#post-14589748)
 * I have set up my email from PHP to SMTP – apparently my server IP was being blocked–
   and this has cured the problem for me.
 *  Thread Starter [elemoving](https://wordpress.org/support/users/elemoving/)
 * (@elemoving)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/send-button-does-not-work-6/#post-14590989)
 * Thank [@saliw](https://wordpress.org/support/users/saliw/) but I already have
   smtp activated.
    Yes, [@rebekahxd](https://wordpress.org/support/users/rebekahxd/)
   I have tried to disable recaptcha but the problem persists…
 *  Thread Starter [elemoving](https://wordpress.org/support/users/elemoving/)
 * (@elemoving)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/send-button-does-not-work-6/#post-14591004)
 * the problem is a 500 error in the API
 *  [Erik](https://wordpress.org/support/users/codekraft/)
 * (@codekraft)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/send-button-does-not-work-6/#post-14593404)
 * hi [@elemoving](https://wordpress.org/support/users/elemoving/)
 * checked and the contact form api works… [https://yourwebsiteaddress/wp-json/contact-form-7/v1](https://yourwebsiteaddress/wp-json/contact-form-7/v1)
 * seems some plugin or theme function is creating troubles while sending emails.
   can you test the wp_mail functionality? you can make a short check using your
   smtp plugin or if you want something deeper check [my gist](https://gist.github.com/erikyo/1b20572dfae676a20a6b888ab35c40f4)
   that prints errors into debug.log (if enabled)
    -  This reply was modified 4 years, 11 months ago by [Erik](https://wordpress.org/support/users/codekraft/).

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Send button does not work’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255)
 * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/)

## Tags

 * [contact 7 form](https://wordpress.org/support/topic-tag/contact-7-form/)

 * 7 replies
 * 4 participants
 * Last reply from: [Erik](https://wordpress.org/support/users/codekraft/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/send-button-does-not-work-6/#post-14593404)
 * Status: not resolved