Title: SEND-button not activ Last modified: May 17, 2021 --- # SEND-button not activ * Resolved [wolflow](https://wordpress.org/support/users/wolflow/) * (@wolflow) * [5 years ago](https://wordpress.org/support/topic/send-button-not-activ/) * HI MAILPOET-TEAM! mailpoet looks really good! we have the free-version. but we are planning next time with the premium-version for ALL our coustomers & shops. the validation is successful. in preferences the key is valid (activ) & green. i’ve got mails, that the key is activ and we can send now our mails. ive checked the key twice. my email-adresses are authorized. I’created a send-test-list. all things are done. i’ve checked a lot of todos from your support-site/documentation. * i created an email, than to “next” (sending). on this site, send-button not active with the following message: “You’ll soon be able to send once our team reviews your account.” * No way… no chance… no activ send-button… 🙁 * We have an shop online and need the Newsletter really URGENT! Can somebody help us??? Thanks – Wolf * System-Infos: name: macchiaverde email: [office@re-form.biz](https://wordpress.org/support/topic/send-button-not-activ/office@re-form.biz?output_format=md) PHP version: 7.4.8 MailPoet Free version: 3.60.12 MailPoet Premium version: N/ A MailPoet Premium/MSS key: xxxxxxxxxxxxxxxxxxxxxxxxxxx WordPress version: 5.7.2 Database version: 10.2.32-MariaDB-10.2.32+maria~jessie Web server: Apache Server OS: Linux host01 2.6.32-32-pve #1 SMP Thu Aug 21 08:50:19 CEST 2014 x86_64 WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false PHP max_execution_time: 30 PHP memory_limit: 256M PHP upload_max_filesize: 2M PHP post_max_size: 8M WordPress language: de_DE_formal Multisite environment?: No Current Theme: Enfold (version 4.7.3) Active Plugin names: backwpup/backwpup.php, better-robots-txt/better-robots- txt.php, cleantalk-spam-protect/cleantalk.php, delicious-recipes/delicious-recipes. php, disable-comments/disable-comments.php, duplicate-post/duplicate-post.php, email-address-encoder/email-address-encoder.php, export-media-library/index.php, fast-velocity-minify/fvm.php, favicon-by-realfavicongenerator/favicon-by-realfavicongenerator. php, google-analytics-dashboard-for-wp/gadwp.php, login-lockdown/loginlockdown. php, mailpoet/mailpoet.php, seo-by-rank-math/rank-math.php, sp-news-and-widget/ sp-news-and-widget.php, tinymce-advanced/tinymce-advanced.php, widget-importer- exporter/widget-importer-exporter.php, woocommerce-gateway-paypal-express-checkout/ woocommerce-gateway-paypal-express-checkout.php, woocommerce-gateway-stripe/woocommerce- gateway-stripe.php, woocommerce-germanized/woocommerce-germanized.php, woocommerce- services/woocommerce-services.php, woocommerce/woocommerce.php, woocustomizer/ woocustomizer.php, wordfence/wordfence.php, wp-product-feed-manager/wp-product- feed-manager.php, wp-super-cache/wp-cache.php Sending Method: MailPoet Sending Frequency: 25 emails every 5 minutes Task Scheduler method: WordPress Cron ping URL: [https://www.olivenoel-muehle.de?mailpoet_router&endpoint=cron_daemon&action=ping](https://www.olivenoel-muehle.de?mailpoet_router&endpoint=cron_daemon&action=ping) Default FROM address: [office@re-form.biz](https://wordpress.org/support/topic/send-button-not-activ/office@re-form.biz?output_format=md) Default Reply-To address: [info@olivenoel-muehle.de](https://wordpress.org/support/topic/send-button-not-activ/info@olivenoel-muehle.de?output_format=md) Bounce Email Address: Total number of subscribers: 3 Plugin installed at: 2021- 05-10 17:45:11 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsend-button-not-activ%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/) * (@bruberries) * [5 years ago](https://wordpress.org/support/topic/send-button-not-activ/#post-14481131) * Hi [@wolflow](https://wordpress.org/support/users/wolflow/), * I can confirm your subscription has been approved already. * If you’re still seeing the message about the pending subscription, please go to the _MailPoet’s Settings > Key Activation tab_ and click on the “Verify” button again to update the status of the subscription. * Let me know if it works! * Thread Starter [wolflow](https://wordpress.org/support/users/wolflow/) * (@wolflow) * [5 years ago](https://wordpress.org/support/topic/send-button-not-activ/#post-14481190) * yep! its still working 😀 Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘SEND-button not activ’ is closed to new replies. * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564) * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/) * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq) * [Support Threads](https://wordpress.org/support/plugin/mailpoet/) * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/) ## Tags * [validation](https://wordpress.org/support/topic-tag/validation/) * 2 replies * 2 participants * Last reply from: [wolflow](https://wordpress.org/support/users/wolflow/) * Last activity: [5 years ago](https://wordpress.org/support/topic/send-button-not-activ/#post-14481190) * Status: resolved