Title: <abbr title="Not Safe For Work / Mature content">[NSFW]</abbr> send e-mail
Last modified: July 5, 2022

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# [NSFW] send e-mail

 *  [rafvenditti](https://wordpress.org/support/users/rafvenditti/)
 * (@rafvenditti)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/send-e-mail/)
 * Bom dia,
 * eu estou utilizando o plugin Wp mail smtp em alguns sites, todos estao atualizados,
   so que pararam de funcionar dizendo que nao consegue se conectar com o servidor
   smtp. Isso é problema da hospedagem ou do plugin?
 * Good Morning,
 * I am using the Wp mail smtp plugin on some sites, all are updated, but they stopped
   working saying that it cannot connect to the smtp server. Is this a problem with
   the hosting or the plugin?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsend-e-mail%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Darshana](https://wordpress.org/support/users/darshanaw/)
 * (@darshanaw)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/send-e-mail/#post-15803917)
 * Hi [@rafvenditti](https://wordpress.org/support/users/rafvenditti/),
 * Thanks for reaching out! Most probably your web server’s Firewall is blocking
   SMTP connections, or it could be something else as well.
 * When you send a test email from **WP Mail SMTP > Tools** area, you should be 
   able to see the full error. Here’s a [screenshot](https://a.supportally.com/3Hc3lq)
   of the option to get a full error log. This will provide you with an idea of 
   what might be going on.
 * Also, you can check **WP Mail SMTP -> Tools -> Debug Events** section to see 
   if there are any errors.
 * Then please get in touch with your hosting support with the full error log, and
   they should be able to assist you further.
 * I hope this helps. Thanks!

Viewing 1 replies (of 1 total)

The topic ‘[NSFW] send e-mail’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

## Tags

 * [SMTP connect() failed](https://wordpress.org/support/topic-tag/smtp-connect-failed/)

 * 1 reply
 * 2 participants
 * Last reply from: [Darshana](https://wordpress.org/support/users/darshanaw/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/send-e-mail/#post-15803917)
 * Status: not a support question