Title: send error
Last modified: September 28, 2022

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# send error

 *  Resolved [hrvw](https://wordpress.org/support/users/hrvw/)
 * (@hrvw)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/send-error-4/)
 * MailPoet error message: Missing value for custom field “Choose your month here
   when it’s your birthday.”
 * I have this error, I don’t know how to fix it. Please help for this. greetings
   H van Wouwen

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/send-error-4/#post-16051565)
 * Hi [@hrvw](https://wordpress.org/support/users/hrvw/),
 * > MailPoet error message: Missing value for custom field “Choose your month here
   > when it’s your birthday.”
 * This probably means you have created this custom field and set it to be mandatory,
   but it’s not part of your subscription form.
 * To fix this, please:
 * 1) Go to MailPoet > Forms > Edit your form.
    2) Select your custom field “Choose
   your month here when it’s your birthday.” 3) Check if it’s set as “Mandatory”.
   If it is, disable it.
 * Let me know how it goes!
 *  Thread Starter [hrvw](https://wordpress.org/support/users/hrvw/)
 * (@hrvw)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/send-error-4/#post-16051754)
 * Hi Bruna, thanks for your help, but the problem remains, do you have any other
   suggestions?
 * Regard,
    Harry
 *  Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * (@danielinhou)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/send-error-4/#post-16052962)
 * Hi again Harry,
 * Could you plesae share a screenshot of the custom form here so that we can verify
   the setup?
 * Thanks!
 *  Thread Starter [hrvw](https://wordpress.org/support/users/hrvw/)
 * (@hrvw)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/send-error-4/#post-16053657)
 * Hi Dani,
    I want to do that but how do I do this? I don’t see a button to add
   anything in this form. Regard, Harry
 *  Plugin Support [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * (@geraltrivia)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/send-error-4/#post-16068029)
 * Hello [@hrvw](https://wordpress.org/support/users/hrvw/)
 * Thank you for reaching out to us.
 * You can upload your screenshot to [https://imgbb.com/](https://imgbb.com/), [https://www.imagevenue.com/](https://www.imagevenue.com/)
   etc and share the link with us.
 * I hope this helps.
 *  Thread Starter [hrvw](https://wordpress.org/support/users/hrvw/)
 * (@hrvw)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/send-error-4/#post-16068079)
 * I have don it.
    regard, Harry
 *  Plugin Support [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * (@geraltrivia)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/send-error-4/#post-16084631)
 * Hello [@hrvw](https://wordpress.org/support/users/hrvw/)
 * I’m sorry harry but you didn’t share the link with us.
 * We need the link so that we can verify your form setup.
 * Looking forward to hearing back from you.
 * Have a great day.
 *  Plugin Support [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * (@geraltrivia)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/send-error-4/#post-16152179)
 * Hello [@hrvw](https://wordpress.org/support/users/hrvw/) ,
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.
 * Have a great day.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘send error’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
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 * 8 replies
 * 4 participants
 * Last reply from: [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/send-error-4/#post-16152179)
 * Status: resolved