Title: Send error on android devices
Last modified: August 3, 2017

---

# Send error on android devices

 *  Resolved [dreihochzwo](https://wordpress.org/support/users/tmconnect/)
 * (@tmconnect)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/send-error-on-android-devices/)
 * Some users of my site reported to me, that they can’t submit my forms from their
   android devices.
 * Because I got no android device I tested this behavior with Google Chrome Developer
   Tools selection a Nexus phone and it’s true that my forms responsing with “There
   was an error trying to send your message….” after submitting. Testing this with
   other devices/browser the form is submitted correctly.
 * There are no javascript nor any debug errors.
 * After hours of testing the eMail address settings, SMTP Mailing, switch back 
   to an older CF7 version and reinstalling CF7 v4.8.1, changing to a WP standard
   theme and deactivating all other plugins – all with no success – I figured out
   that there is an event within CF7 that gave me a response after submitting:
 *     ```
       document.addEventListener( 'wpcf7submit', function( event ) {
           console.log(event)
       }, false );
       ```
   
 * In the `detail` node is see `status:"spam"` if submitting from an android device.
   This value is `mail_sent` if submitting from an other device/browser with the
   same content on each form field.
 * Did anybody having an idea, why it’s marked as spam, if it’s an android device?
   Is there any solution to solve this problem?
 * Thanks!!!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/send-error-on-android-devices/#post-9379094)
 * FAQ > [After submitting the form, I get an error message stating “There was an error trying to send your message.” What is wrong?](https://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/)
 *  Thread Starter [dreihochzwo](https://wordpress.org/support/users/tmconnect/)
 * (@tmconnect)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/send-error-on-android-devices/#post-9379818)
 * This tip I had read, of course, but I always thought of the “red frame” error,
   since the error messages are overwritten by my own CSS.
 * But then I had the right idea: In the comment blacklist there is an entry “android”!!!
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Send error on android devices’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255)
 * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [dreihochzwo](https://wordpress.org/support/users/tmconnect/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/send-error-on-android-devices/#post-9379818)
 * Status: resolved