Title: Send Event Issues
Last modified: January 31, 2020

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# Send Event Issues

 *  Resolved [adam0425](https://wordpress.org/support/users/adam0425/)
 * (@adam0425)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/send-event-issues/)
 * I have been having trouble with some send event features; the action type “x 
   time after purchase” has not been sending out any emails, but when using the “
   after purchase” action type” an email was sent out.

Viewing 1 replies (of 1 total)

 *  Plugin Support [jaysupport](https://wordpress.org/support/users/jaysupport/)
 * (@jaysupport)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/send-event-issues/#post-12386941)
 * Hi Adam,
 * Could you please send a screenshot from the “Options->Send Events” area of the
   exact setup you have for one of the events that isn’t working, so I can test 
   the same setup?
 * One other thing is are you using WooCommerce? If so, what is the payment method?
   If you have it set up where people don’t pay right away, and the status of the
   order is not being set to complete, that could be affecting the send event.

Viewing 1 replies (of 1 total)

The topic ‘Send Event Issues’ is closed to new replies.

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 * [Ultimate WP Mail](https://wordpress.org/plugins/ultimate-wp-mail/)
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 * 1 reply
 * 2 participants
 * Last reply from: [jaysupport](https://wordpress.org/support/users/jaysupport/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/send-event-issues/#post-12386941)
 * Status: resolved