Title: Sendcloud sync connection issue – 403 error
Last modified: April 8, 2025

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# Sendcloud sync connection issue – 403 error

 *  Resolved [RafaelDeJongh](https://wordpress.org/support/users/rafaeldejongh/)
 * (@rafaeldejongh)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/sendcloud-sync-connection-issue-403-error/)
 * On my woocommerce webshop I utilise Sendcloud for my package handling for my 
   customers, but since I’ve started using BPS the synconisation with Sendcloud 
   stopped working and is reporting a 403 error which after some troubleshooting
   found out that some part of BPS is causing this 403 synconisation error.
 * Would there be a way to bypass this so I can still use BPS and also make use 
   of sendcloud’s service?
 * A typical fetch url looks like this: `https://nendoaddicts.be/wc-api/v2/orders?
   page=1&filter%5Blimit%5D=100&filter%5Bupdated_at_min%5D=2025-04-08T10%3A38%3A33Z&
   filter%5Bmeta%5D=true&filter%5Borderby%5D=updated_at&filter%5Border%5D=DESC&consumer_key
   =ck_fba7702a224f28d45ad&consumer_secret=cs_429ff6d05f2a21527f69`
 * `https://nendoaddicts.be/wc-api/v2/products?filter%5Borderby%5D=updated_at&filter%
   5Blimit%5D=1&filter%5Border%5D=DESC&fields=updated_at&consumer_key=ck_abcd1234&
   consumer_secret=cs_abcd1234`
 * If there’s anything I can provide in terms of more info then I’d be happy to 
   provide it.
 * Thank you for any information you can provide me with.
    -  This topic was modified 1 year, 1 month ago by [RafaelDeJongh](https://wordpress.org/support/users/rafaeldejongh/).
    -  This topic was modified 1 year, 1 month ago by [RafaelDeJongh](https://wordpress.org/support/users/rafaeldejongh/).
    -  This topic was modified 1 year, 1 month ago by [RafaelDeJongh](https://wordpress.org/support/users/rafaeldejongh/).
    -  This topic was modified 1 year, 1 month ago by [RafaelDeJongh](https://wordpress.org/support/users/rafaeldejongh/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsendcloud-sync-connection-issue-403-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/sendcloud-sync-connection-issue-403-error/#post-18408239)
 * I tested the Query Strings and they did not generate a 403 error on my test site.
   The Query String contains one half of a security condition that would be blocked
   by the DB SQL security filter, but without one of the other various conditions
   it would not be blocked. Post the BPS Security Log entry that shows what is being
   blocked in WC.
    -  This reply was modified 1 year, 1 month ago by [AITpro](https://wordpress.org/support/users/aitpro/).
 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/sendcloud-sync-connection-issue-403-error/#post-18408247)
 * Just took a look at the site and either the host server is having major problems
   or the site itself has major problems.
 *  Thread Starter [RafaelDeJongh](https://wordpress.org/support/users/rafaeldejongh/)
 * (@rafaeldejongh)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/sendcloud-sync-connection-issue-403-error/#post-18415180)
 * Thank you for looking into this, I might have jumped the gun on this one, I’ll
   look further into it to what’s causing this issue.
 * Thank you either way for checking it out!
 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/sendcloud-sync-connection-issue-403-error/#post-18416163)
 * Just checked the site again and it is working fine. I see one possible cause 
   for the 403 error.
 * Add this plugin whitelist rule below in the Plugin Firewall > Plugins Script|
   File Whitelist Text Area > click the Save Whitelist Options button > click the
   Plugin Firewall > Activate button.
 * /nm-wishlist/assets/js/(._).js(._)

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [sendcloud](https://wordpress.org/support/topic-tag/sendcloud/)

 * 4 replies
 * 2 participants
 * Last reply from: [AITpro](https://wordpress.org/support/users/aitpro/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/sendcloud-sync-connection-issue-403-error/#post-18416163)
 * Status: resolved