Sending Enquiry Error | ww.wp.xz.cn

Resolved adatfalo
(@adatfalo)

8 years, 6 months ago

I get this error in the Chrome Console:

Uncaught TypeError: Cannot set property ‘innerHTML’ of null
at submitthis (frontend.js?ver=3.1.4:158)
at HTMLButtonElement.onclick ((index):935)

I checked, and I can order from the woocommerce, and I get the emails, only the enquiry modul doesn’t work (but worked in the past).

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

DualCube
(@dualcube)

8 years, 6 months ago

@adatfalo Sorry to hear that you have faced this issue.

Kindly download and install the updated plugin from here and check the inquiry again: https://github.com/wp-plugins/woocommerce-catalog-enquiry/archive/master.zip.

Please do let us know what you get so that we can assist you accordingly.

Thread Starter adatfalo
(@adatfalo)

8 years, 6 months ago

Unfortunately, doesn’t work. The popup window is grey, I can’t send the form.

You can check it. Forexample: link

Thread Starter adatfalo
(@adatfalo)

8 years, 6 months ago

Can you add me any advice? The problem still exists.

DualCube
(@dualcube)

8 years, 5 months ago

@adatfalo We have checked the site, may be due to some plugin conflict the form is not loading properly. Can you disable all the plugins except WooCommerce and WC Catalog Enquiry and check the enquiry from again. If the issue still exists, please switch to some default theme like Twenty Sixteen and check this again.

Please let us know the result so that we can assist you accordingly.

Viewing 4 replies - 1 through 4 (of 4 total)

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4 replies
2 participants
Last reply from: DualCube
Last activity: 8 years, 5 months ago
Status: resolved