Title: sending.ERROR: MailPoet throttling: decrease batch_size to: 10
Last modified: September 24, 2021

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# sending.ERROR: MailPoet throttling: decrease batch_size to: 10

 *  Resolved [joostvb](https://wordpress.org/support/users/joostvb/)
 * (@joostvb)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/sending-error-mailpoet-throttling-decrease-batch_size-to-10/)
 * Hello,
    Send notification will be send by Mailpoet. But MailPoet Opt-in Forms
   will not send the e-mails. In the log file’s I can see the following error:
 * sending.ERROR: MailPoet throttling: decrease batch_size to: 10
 * How can this be solved.
 * thanks in advance!
 * Joost

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/sending-error-mailpoet-throttling-decrease-batch_size-to-10/#post-14912014)
 * Hi there [@joostvb](https://wordpress.org/support/users/joostvb/),
 * Thanks for reaching out!
 * This error normally points to a connectivity issue between your server and our
   sending service.
 * Can you please set up server-side cron to see if it helps: [https://kb.mailpoet.com/article/257-setting-the-server-side-cron-linux-cron](https://kb.mailpoet.com/article/257-setting-the-server-side-cron-linux-cron)?
 * Also, you mentioned that your form doesn’t send emails, do you mean confirmation
   emails? Do you get any errors when trying to subscribe via your form? What notifications
   are sent properly?
 * Looking forward to hearing back from you!
 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/sending-error-mailpoet-throttling-decrease-batch_size-to-10/#post-14979575)
 * Hi [@joostvb](https://wordpress.org/support/users/joostvb/),
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘sending.ERROR: MailPoet throttling: decrease batch_size to: 10’ is closed
to new replies.

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## Tags

 * [forms](https://wordpress.org/support/topic-tag/forms/)
 * [sending](https://wordpress.org/support/topic-tag/sending/)
 * [sending error](https://wordpress.org/support/topic-tag/sending-error/)

 * 2 replies
 * 3 participants
 * Last reply from: [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/sending-error-mailpoet-throttling-decrease-batch_size-to-10/#post-14979575)
 * Status: resolved