Hello @silviamato,
I hope things are going well for you.
I am sorry you’re no longer receiving emails from the Forminator form. To narrow down the issue, we can conduct a quick test to determine if the problem is related to the form’s email configuration or a site email issue.
Please navigate to this link: https://www.astranslationservices.com/wp-login.php?action=lostpassword. This will direct you to your site’s password reset page. Simply add your username or email and check if you receive an email.
— If you receive an email for password reset, there is an issue with the Forminator email settings.
— If you still don’t receive any reset password email, you may need to contact your hosting support or try an email SMTP plugin for better email delivery solutions.
If you need further information about the Email SMTP plugin, refer to any email SMTP or Branda plugin here: https://wpmudev.com/docs/wpmu-dev-plugins/branda/#smtp. This documentation explains how to set up email SMTP, so the plugin will use that configuration to send emails from the site.
Feel free to share your outcome with us.
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Kind Regards,
Imran Khan
Hello @silviamato
It’s been some time since we last heard from you, so I will mark this thread as resolved. If you have any more questions or need further assistance, please feel free to reach out!
Kind regards,
Jair.
