Title: Sendpress Plugin Malfunction
Last modified: January 22, 2021

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# Sendpress Plugin Malfunction

 *  [brheight](https://wordpress.org/support/users/brheight/)
 * (@brheight)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/sendpress-plugin-malfunction/)
 * Hello,
 *  I’ve been trying to reach you via email and other links on your WPED platform
   but, no response. I purchased your 10k plan on WPED website but whenever I send
   emails with the WPED plugin, they end up in spam and when I use the SMTP plugin
   it stops working briefly after sometime. Please help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsendpress-plugin-malfunction%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Author [Josh Lyford](https://wordpress.org/support/users/joshl/)
 * (@joshl)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/sendpress-plugin-malfunction/#post-13943705)
 * hi,
 * I just found your support ticket and replied sorry for the delay.
 * What smtp plugin are you using?
 * Josh
 *  Thread Starter [brheight](https://wordpress.org/support/users/brheight/)
 * (@brheight)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/sendpress-plugin-malfunction/#post-13944595)
 * Hey Josh. As long as the problem is fix, we’re square. I use sendpress Plugin
   to send my emails. Please help
 *  Thread Starter [brheight](https://wordpress.org/support/users/brheight/)
 * (@brheight)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/sendpress-plugin-malfunction/#post-13946508)
 * Hello Josh. Still haven’t gotten your response. I’m running out of time here.
   I use sendpress and my emails deliver in spam. Help please
 *  Plugin Author [itdoug](https://wordpress.org/support/users/itdoug/)
 * (@itdoug)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/sendpress-plugin-malfunction/#post-13946560)
 * I found your ticket. I’ll reply there. Please confirm that you received it.
 *  Thread Starter [brheight](https://wordpress.org/support/users/brheight/)
 * (@brheight)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/sendpress-plugin-malfunction/#post-13946567)
 * I recieved your reply and I also replied. Let me send you another reply here 
   and there as well. I use WP Email Version 1.20.11.23 with Sendpress Version 1.20.10.6
 *  Plugin Author [itdoug](https://wordpress.org/support/users/itdoug/)
 * (@itdoug)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/sendpress-plugin-malfunction/#post-13946580)
 * I got your reply in our ticket system. Let’s converse there.
 *  Thread Starter [brheight](https://wordpress.org/support/users/brheight/)
 * (@brheight)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/sendpress-plugin-malfunction/#post-13952326)
 * Hey Doug, Josh,
 * I’m still waiting for a response in your ticket system. I have sent all you requested.
   You’re leaving me hanging here.
 *  Plugin Author [itdoug](https://wordpress.org/support/users/itdoug/)
 * (@itdoug)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/sendpress-plugin-malfunction/#post-13953321)
 * We’re looking at it. One of us will get back to you in the ticket today. I pinged
   Josh for an update.
 *  Thread Starter [brheight](https://wordpress.org/support/users/brheight/)
 * (@brheight)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/sendpress-plugin-malfunction/#post-13986011)
 * Guys,
 * How about that fix you mentioned. It’s was supposed to be ready over 4 days ago.
 *  Thread Starter [brheight](https://wordpress.org/support/users/brheight/)
 * (@brheight)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/sendpress-plugin-malfunction/#post-14000579)
 * Thank you so much Josh. I’ve run tests and so far, my emails delivery in the 
   inbox. Thank you.
 * Please how do I know how many emails I have left in my subscription?

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Sendpress Plugin Malfunction’ is closed to new replies.

 * ![](https://ps.w.org/sendpress/assets/icon.svg?rev=979185)
 * [SendPress Newsletters](https://wordpress.org/plugins/sendpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/sendpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/sendpress/)
 * [Active Topics](https://wordpress.org/support/plugin/sendpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/sendpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/sendpress/reviews/)

 * 10 replies
 * 3 participants
 * Last reply from: [brheight](https://wordpress.org/support/users/brheight/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/sendpress-plugin-malfunction/#post-14000579)
 * Status: not resolved