Title: Server Config Error? Last modified: October 4, 2022 --- # Server Config Error? * Resolved [jdphoenix](https://wordpress.org/support/users/jdphoenix/) * (@jdphoenix) * [3 years, 8 months ago](https://wordpress.org/support/topic/server-config-error/) * Hi there, I have installed the plugin and receive a “server config error”. I reached out to the hosting company and they said a charge would be involved to do this. The site is on a VPS. * Do you have any page instructions on how to go into the WHM Root and modify this? Where to find the .conf file? Could changing this break something else? I have some hosting experience, however I am not a hosting administrator who runs commands. * Thanks * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fserver-config-error%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [3 years, 8 months ago](https://wordpress.org/support/topic/server-config-error/#post-16069028) * Hello [@jdphoenix](https://wordpress.org/support/users/jdphoenix/), * Thanks for your message. * What exactly do you have “server config error”? * Best, Mateusz * Thread Starter [jdphoenix](https://wordpress.org/support/users/jdphoenix/) * (@jdphoenix) * [3 years, 8 months ago](https://wordpress.org/support/topic/server-config-error/#post-16070440) * Hi [@mateuszgbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/), * Thanks for the reply. * Error: rewrites_not_executed * [https://www.tintingwausau.com/](https://www.tintingwausau.com/) * Thoughts? Thanks * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [3 years, 8 months ago](https://wordpress.org/support/topic/server-config-error/#post-16073048) * [@jdphoenix](https://wordpress.org/support/users/jdphoenix/) You are using an NGINX server, so additional configuration is required to operate the plugin. The whole configuration is very simple and is described in our FAQ, in the question“ Configuration for Nginx”: [https://wordpress.org/plugins/webp-converter-for-media/faq/](https://wordpress.org/plugins/webp-converter-for-media/faq/) * Thread Starter [jdphoenix](https://wordpress.org/support/users/jdphoenix/) * (@jdphoenix) * [3 years, 8 months ago](https://wordpress.org/support/topic/server-config-error/#post-16073561) * Hi [@mateuszgbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/), * Thanks so much. Show this to the hosting company and they are going to adjust at no charge. Good to go! * Thread Starter [jdphoenix](https://wordpress.org/support/users/jdphoenix/) * (@jdphoenix) * [3 years, 8 months ago](https://wordpress.org/support/topic/server-config-error/#post-16082128) * Hi [@mateuszgbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/), * I reached out to the hosting company and they said everything is configured correctly on the server (please see replies below). * Any idea why this continues to produce the server config error? I understand this is a free plugin, so I can look at other alternatives if it will be a lot of work for you to troubleshoot. Either way, if you could just let me know, I’d appreciate it. Thank you * ————————————————————————————- HOSTING CONVERSATION: * “This is Nathan from Advanced Product Support. * I had a look at the instructions and added a custom Nginx include under /home/ tintin7/.imh/nginx/ for those server rules. The necessary mime types were already defined. Nginx rebuild and restarted without issues, and the site is loading, but please let us know if there are any issues.” * “This is Nathan from Advanced Product Support. * I took another look, and it seems like the include wasn’t being pulled in like it should have been. I fixed that and checked the Nginx configuration to confirm the changes are now loaded. Please check again now and see if it’s still an issue.” * “This is Nathan from Advanced Product Support. * It’s definitely loaded, and the rewrite rules themselves for Apache should also be loaded anyway since Nginx runs as a proxy (it sits in front of Apache to cache requests, but Apache still does the actual serving and the .htaccess file is still processed). Just in case, I also turned off the static content acceleration option in Nginx (from the Cache Manager in cPanel, under the advanced options towards the bottom). I know sometimes it can cause problems with plugins that serve images and similar content, so please see if that does it. If not, I’d see if the message can just be ignored, or you’ll need to reach out to the plugin developer since it doesn’t seem to be reading either changes.” * Here is the site: [https://www.tintingwausau.com/](https://www.tintingwausau.com/) * Thanks again * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [3 years, 8 months ago](https://wordpress.org/support/topic/server-config-error/#post-16082146) * Thanks for information [@jdphoenix](https://wordpress.org/support/users/jdphoenix/). Please send me a screenshot of the Help Center tab in the plugin settings. * Thread Starter [jdphoenix](https://wordpress.org/support/users/jdphoenix/) * (@jdphoenix) * [3 years, 8 months ago](https://wordpress.org/support/topic/server-config-error/#post-16082249) * Hi [@mateuszgbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * Here you go.. * [https://www.loom.com/share/c6dd5fc0931a46829c5c1770bd36cb37](https://www.loom.com/share/c6dd5fc0931a46829c5c1770bd36cb37) * Thanks so much * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [3 years, 7 months ago](https://wordpress.org/support/topic/server-config-error/#post-16082316) * [@jdphoenix](https://wordpress.org/support/users/jdphoenix/) Thank you very much– this configuration shows that the Nginx rules were not properly implemented. They just don’t work, e.g. they were added to the wrong file. * Your hosting support wrote about adding new MIME types. The instruction in the plugin FAQ informs about adding redirects and MIME types. There they are all described in detail, and your hosting support should know best how to add custom redirects in your Nginx configuration. If they do it correctly, the error server will disappear. * Thread Starter [jdphoenix](https://wordpress.org/support/users/jdphoenix/) * (@jdphoenix) * [3 years, 7 months ago](https://wordpress.org/support/topic/server-config-error/#post-16082376) * Hi [@mateuszgbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * Okay, I will reach out to my hosting company again. Thanks so much for looking at this. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Server Config Error?’ is closed to new replies. * ![](https://ps.w.org/webp-converter-for-media/assets/icon-256x256.png?rev=2636288) * [Converter for Media - Optimize images | Convert WebP & AVIF](https://wordpress.org/plugins/webp-converter-for-media/) * [Frequently Asked Questions](https://wordpress.org/plugins/webp-converter-for-media/#faq) * [Support Threads](https://wordpress.org/support/plugin/webp-converter-for-media/) * [Active Topics](https://wordpress.org/support/plugin/webp-converter-for-media/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/webp-converter-for-media/unresolved/) * [Reviews](https://wordpress.org/support/plugin/webp-converter-for-media/reviews/) ## Tags * [WHM](https://wordpress.org/support/topic-tag/whm/) * 13 replies * 2 participants * Last reply from: [jdphoenix](https://wordpress.org/support/users/jdphoenix/) * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/server-config-error/#post-16082376) * Status: resolved