Title: server error (500 error).
Last modified: May 2, 2023

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# server error (500 error).

 *  [evildoer](https://wordpress.org/support/users/evildoer/)
 * (@evildoer)
 * [3 years ago](https://wordpress.org/support/topic/server-error-500-error-2/)
 * Been using elementor pro for coupla years with no complaints. Just updated to
   3.12.3 and cannot save page without server error. Upped memory, updated .htaxxes
   file, et but no love.
 * Found the following errors in cPanel file manager:
 * admin error log:
 * Uncaught Error: Call to a member function get_settings() on bool in /home/public_html/
   wp-content/plugins/elementor/core/base/document.php:1744
 * and…..
 * public_html error log:
 * HP Warning: get_object_vars() expects parameter 1 to be object, null given in/
   home/public_html/wp-includes/class-wp-theme-json-resolver.php on line 462
 * also get system info: Elementor Pro Incompatible and:
 * **JS: showing 1 of 1**
 * JS: 2023-05-01 17:51:42 [error X 1][https://clickdujour.com/wp-content/plugins/
   elementor/assets/js/editor.min.js?ver=3.12.2:3:632658] Cannot read properties
   of undefined (reading ‘isDesignable’)
 * Using latest Astra theme
 * Please advise.
 * Patrick
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fserver-error-500-error-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [israelaz](https://wordpress.org/support/users/israelaz/)
 * (@israelaz)
 * [3 years ago](https://wordpress.org/support/topic/server-error-500-error-2/#post-16705956)
 * Hi
 * Since you are an Elementor Pro user, you can open a support ticket at <a href
   =”[http://my.elementor.com”>my.elementor.com</a&gt](http://my.elementor.com”>my.elementor.com</a&gt);.
   I’d also suggest you check out our Elementor Community forum, we have created
   it to connect Elementor users together and share knowledge, <a href=”[http://my.elementor.com”>my.elementor.com</a&gt](http://my.elementor.com”>my.elementor.com</a&gt);.
   WordPress.org rules state that <a href=”[https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products”>commercial](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products”>commercial)
   products are not supported here</a>.
 *  [raytan12](https://wordpress.org/support/users/raytan12/)
 * (@raytan12)
 * [3 years ago](https://wordpress.org/support/topic/server-error-500-error-2/#post-16706824)
 * Hi [@evildoer](https://wordpress.org/support/users/evildoer/) ,
 * I encountered such issue before and the cause is due to many revision copies 
   Elementor is storing.
 * I fix the issue by deleting all the revisions. You can use plugins that optimize
   databases to clear revisions. Hope this helps!
 *  Thread Starter [evildoer](https://wordpress.org/support/users/evildoer/)
 * (@evildoer)
 * [3 years ago](https://wordpress.org/support/topic/server-error-500-error-2/#post-16707608)
 * Is there a way to remove revisions without a plugin ?
 * Thanks
 *  [raytan12](https://wordpress.org/support/users/raytan12/)
 * (@raytan12)
 * [3 years ago](https://wordpress.org/support/topic/server-error-500-error-2/#post-16708883)
 * You can also remove the revisions via myphpadmin inside your cpanel – [https://www.wpkube.com/how-to-disable-post-revisions-in-wordpress/](https://www.wpkube.com/how-to-disable-post-revisions-in-wordpress/)(
   under method 1, near the end of the article).
 * It is easier to use plugin (method 2 ) to do so actually.

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [500 error](https://wordpress.org/support/topic-tag/500-error/)
 * [PHP Warning](https://wordpress.org/support/topic-tag/php-warning/)
 * [server-error](https://wordpress.org/support/topic-tag/server-error/)
 * [uncaught error](https://wordpress.org/support/topic-tag/uncaught-error/)

 * 4 replies
 * 3 participants
 * Last reply from: [raytan12](https://wordpress.org/support/users/raytan12/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/server-error-500-error-2/#post-16708883)
 * Status: not a support question