Title: Server Error
Last modified: August 5, 2022

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# Server Error

 *  Resolved [DickRaney](https://wordpress.org/support/users/dickraney/)
 * (@dickraney)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/server-error-97/)
 * I’m getting a 500 server error when I try go to Approve New Users > Approved 
   Users
 * `PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted(
   tried to allocate 20480 bytes) in /var/www/vhosts/mysite.com/wp-includes/class-
   wp-object-cache.php on line 198`

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Mirza Hamza](https://wordpress.org/support/users/hamza1010/)
 * (@hamza1010)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/server-error-97/#post-15897375)
 * Hi [@dickraney](https://wordpress.org/support/users/dickraney/),
 * Thanks for contacting us,
 * I hope you are doing well, We have forwarded this to our technical team we will
   get back to you.
 * Thanks & Regards
 * WP Experts Support Team
 *  Plugin Support [Mirza Hamza](https://wordpress.org/support/users/hamza1010/)
 * (@hamza1010)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/server-error-97/#post-15906800)
 * Hi [@dickraney](https://wordpress.org/support/users/dickraney/),
 * Please share the number of users on your site and the hosting resources (i.e 
   your server’s memory, processing power, etc) you are using so we can test at 
   our end.
 * You can also try deleting the transient ‘new_user_approve_user_statuses’ and 
   check if the issue persists.
 * Thank you
 *  Plugin Support [Mirza Hamza](https://wordpress.org/support/users/hamza1010/)
 * (@hamza1010)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/server-error-97/#post-15927059)
 * Hi [@dickraney](https://wordpress.org/support/users/dickraney/),
 * We are closing this thread due to lack of activity if you have any questions 
   please open a new thread.
 * Thank you
    -  This reply was modified 3 years, 9 months ago by [Mirza Hamza](https://wordpress.org/support/users/hamza1010/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Server Error’ is closed to new replies.

 * ![](https://ps.w.org/new-user-approve/assets/icon-128x128.gif?rev=2544141)
 * [New User Approve](https://wordpress.org/plugins/new-user-approve/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/new-user-approve/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/new-user-approve/)
 * [Active Topics](https://wordpress.org/support/plugin/new-user-approve/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/new-user-approve/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/new-user-approve/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Mirza Hamza](https://wordpress.org/support/users/hamza1010/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/server-error-97/#post-15927059)
 * Status: resolved