Title: server error log – script timeout
Last modified: April 24, 2018

---

# server error log – script timeout

 *  Resolved [rainsey](https://wordpress.org/support/users/rainsey/)
 * (@rainsey)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/)
 * I am unable to generate a xml feed for 2000 products as the errors below occur.
   It appears the script timeouts on our host. Any quick fix?
 * [Tue Apr 24 18:57:47.295974 2018] [:warn] [pid 57178] [client 121.200.9.152:43826]
   Timeout waiting for output from CGI script /home/thewoolr/public_html/wp-admin/
   admin.php, referer: [https://…/wp-admin/admin.php?page=woo-product-feed-pro%2Fwoocommerce-sea.php&action=edit_project&step=7&project_hash=e9330f12a223a31a197d6c98cd9d332a&channel_hash=d4cb75caae5a73ac6b01171816b33bfb](https://…/wp-admin/admin.php?page=woo-product-feed-pro%2Fwoocommerce-sea.php&action=edit_project&step=7&project_hash=e9330f12a223a31a197d6c98cd9d332a&channel_hash=d4cb75caae5a73ac6b01171816b33bfb)
 * [Tue Apr 24 18:57:41.984977 2018] [:warn] [pid 54967] [client 121.200.9.152:43606]
   Timeout waiting for output from CGI script /home/thewoolr/public_html/wp-admin/
   admin-ajax.php, referer: [https://…/wp-admin/admin.php?page=woo-product-feed-pro%2Fwoocommerce-sea.php&action=edit_project&step=7&project_hash=e9330f12a223a31a197d6c98cd9d332a&channel_hash=d4cb75caae5a73ac6b01171816b33bfb](https://…/wp-admin/admin.php?page=woo-product-feed-pro%2Fwoocommerce-sea.php&action=edit_project&step=7&project_hash=e9330f12a223a31a197d6c98cd9d332a&channel_hash=d4cb75caae5a73ac6b01171816b33bfb)

Viewing 13 replies - 1 through 13 (of 13 total)

 *  [AdTribes.io Development Team](https://wordpress.org/support/users/jorisverwater/)
 * (@jorisverwater)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10213232)
 * [@rainsey](https://wordpress.org/support/users/rainsey/),
 * Thanks for considering our plugin and reaching out to us.
 * Most common reasons for these time-outs to appear are:
 * – you are running an older version of PHP (older than 7.0)
    – you have loads 
   of unique (custom, dynamic and product) attributes (as in hundreds) – you have
   over 500 product categories.
 * Each of those can cause a time-out especially when multiple of the above reasons
   are true.
 * Best,
    Joris
 *  Thread Starter [rainsey](https://wordpress.org/support/users/rainsey/)
 * (@rainsey)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10215280)
 * I added the debug file below.
 * I note we moved our website from a subdomain to the main domain and the plugin
   logs still refer to our subdomain which does not exist. The plugin stops processing
   at 703 products and gives a timeout error.
 * we are running php 7. I have not tested newer or older php versions.
 * we have less than 50 product categories and product attributes.
 * April 24, 2018, 11:16 am
    Array ( [PHP] => 7 [Wordpress] => 4.9.5 [WooCommerce]
   => 3.3.5 [WooCommerce Product Feed PRO] => 2.6.1 ) Array ( [Single products] 
   => 1404 [Variation products] => 1405 [Total products] => 2809 ) Array ( [0] =
   > Array ( [channel_hash] => d4cb75caae5a73ac6b01171816b33bfb [name] => Google
   Shopping [fields] => google_shopping [taxonomy] => google_shopping [utm_source]
   => Google Shopping [type] => Advertising [projectname] => googleshop [countries]
   => Australia [product_variations] => on [fileformat] => xml [cron] => daily [
   step] => 100 [project_hash] => e9330f12a223a31a197d6c98cd9d332a [filename] =>
   e9330f12a223a31a197d6c98cd9d332a [external_file] => [https://www&#8230](https://www&#8230);.
   com.au/wp-content/uploads/woo-product-feed-pro/xml/e9330f12a223a31a197d6c98cd9d332a.
   xml [query_log] => [https://www.staging&#8230](https://www.staging&#8230);.com.
   au/wp-content/uploads/woo-product-feed-pro/logs/query.log [query_output_log] 
   => [https://www.staging&#8230](https://www.staging&#8230);.com.au/wp-content/
   uploads/woo-product-feed-pro/logs/query_output.log [attributes] => Array ( [0]
   => Array ( [rowCount] => 0 [attribute] => g:id [prefix] => [mapfrom] => id [suffix]
   => )
 *  [1] => Array
    ( [rowCount] => 1 [attribute] => g:title [prefix] => [mapfrom]
   => title [suffix] => )
 *  [2] => Array
    ( [rowCount] => 2 [attribute] => g:description [prefix] => [mapfrom]
   => description [suffix] => )
 *  [3] => Array
    ( [rowCount] => 3 [attribute] => g:link [prefix] => [mapfrom] 
   => link [suffix] => )
 *  [4] => Array
    ( [rowCount] => 4 [attribute] => g:image_link [prefix] => [mapfrom]
   => image [suffix] => )
 *  [5] => Array
    ( [rowCount] => 5 [attribute] => g:availability [prefix] => [mapfrom]
   => availability [suffix] => )
 *  [6] => Array
    ( [rowCount] => 6 [attribute] => g:price [prefix] => AUD [mapfrom]
   => price [suffix] => )
 *  [7] => Array
    ( [rowCount] => 7 [attribute] => g:google_product_category [prefix]
   => [mapfrom] => categories [suffix] => )
 *  [8] => Array
    ( [rowCount] => 8 [attribute] => g:brand [prefix] => [mapfrom]
   => custom_attributes__woosea_brand [suffix] => )
 *  [9] => Array
    ( [rowCount] => 9 [attribute] => g:gtin [prefix] => [mapfrom] 
   => custom_attributes__woosea_gtin [suffix] => )
 *  [10] => Array
    ( [rowCount] => 10 [attribute] => g:mpn [prefix] => [mapfrom]
   => custom_attributes__woosea_mpn [suffix] => )
 *  [11] => Array
    ( [rowCount] => 11 [attribute] => g:identifier_exists [prefix]
   => [mapfrom] => no [static_value] => true [suffix] => )
 *  [12] => Array
    ( [rowCount] => 12 [attribute] => g:condition [prefix] => [mapfrom]
   => new [static_value] => true [suffix] => )
 *  [13] => Array
    ( [rowCount] => 13 [attribute] => g:item_group_id [prefix] =>[
   mapfrom] => item_group_id [suffix] => )
 *  [14] => Array
    ( [rowCount] => 14 [attribute] => promotion_effective_dates [
   prefix] => [mapfrom] => sale_price_effective_date [suffix] => )
 *  [15] => Array
    ( [rowCount] => 15 [attribute] => g:sale_price [prefix] => AUD[
   mapfrom] => sale_price [static_value] => true [suffix] => )
 *  )
 *  [mappings] => Array
    ( [2490] => Array ( [rowCount] => 2490 [categoryId] => 
   2490 [criteria] => Women [map_to_category] => 166 – Apparel & Accessories )
 *  [2500] => Array
    ( [rowCount] => 2500 [categoryId] => 2500 [criteria] => Knitwear[
   map_to_category] => 166 – Apparel & Accessories )
 *  [2492] => Array
    ( [rowCount] => 2492 [categoryId] => 2492 [criteria] => Merino
   Clothing [map_to_category] => 166 – Apparel & Accessories )
 *  [2494] => Array
    ( [rowCount] => 2494 [categoryId] => 2494 [criteria] => Possum
   Merino Clothing [map_to_category] => 166 – Apparel & Accessories )
 *  [2551] => Array
    ( [rowCount] => 2551 [categoryId] => 2551 [criteria] => Sheepskin
   Jackets & Vests [map_to_category] => 166 – Apparel & Accessories )
 *  [2497] => Array
    ( [rowCount] => 2497 [categoryId] => 2497 [criteria] => Sheepskin
   Boots & Shoes [map_to_category] => 166 – Apparel & Accessories )
 *  [2496] => Array
    ( [rowCount] => 2496 [categoryId] => 2496 [criteria] => Socks[
   map_to_category] => 166 – Apparel & Accessories )
 *  [2521] => Array
    ( [rowCount] => 2521 [categoryId] => 2521 [criteria] => Scarves&
   Wraps [map_to_category] => 166 – Apparel & Accessories )
 *  [2495] => Array
    ( [rowCount] => 2495 [categoryId] => 2495 [criteria] => Beanies&
   Gloves [map_to_category] => 166 – Apparel & Accessories )
 *  [2522] => Array
    ( [rowCount] => 2522 [categoryId] => 2522 [criteria] => Beanies&
   Hats [map_to_category] => 166 – Apparel & Accessories )
 *  [2527] => Array
    ( [rowCount] => 2527 [categoryId] => 2527 [criteria] => Gloves&
   Mittens [map_to_category] => 166 – Apparel & Accessories )
 *  [2510] => Array
    ( [rowCount] => 2510 [categoryId] => 2510 [criteria] => Bags,
   Handbags & Clutches [map_to_category] => 166 – Apparel & Accessories )
 *  [2491] => Array
    ( [rowCount] => 2491 [categoryId] => 2491 [criteria] => Womens
   Spring Summer [map_to_category] => 166 – Apparel & Accessories )
 *  [2504] => Array
    ( [rowCount] => 2504 [categoryId] => 2504 [criteria] => Baby[
   map_to_category] => 182 – Apparel & Accessories )
 *  [2525] => Array
    ( [rowCount] => 2525 [categoryId] => 2525 [criteria] => Sheepskin
   Rugs & Toys [map_to_category] => 182 – Apparel & Accessories )
 *  [2515] => Array
    ( [rowCount] => 2515 [categoryId] => 2515 [criteria] => Baby
   Knitwear [map_to_category] => 182 – Apparel & Accessories > Clothing > Baby &
   Toddler Clothing )
 *  [2505] => Array
    ( [rowCount] => 2505 [categoryId] => 2505 [criteria] => Sheepskin
   Boots & Socks [map_to_category] => 182 – Apparel & Accessories > Clothing > Baby&
   Toddler Clothing )
 *  [2514] => Array
    ( [rowCount] => 2514 [categoryId] => 2514 [criteria] => Baby
   Beanies & Gloves [map_to_category] => 182 – Apparel & Accessories > Clothing 
   > Baby & Toddler Clothing )
 *  [2506] => Array
    ( [rowCount] => 2506 [categoryId] => 2506 [criteria] => Blankets,
   Shawls & Wraps [map_to_category] => 182 – Apparel & Accessories > Clothing > 
   Baby & Toddler Clothing )
 *  [2498] => Array
    ( [rowCount] => 2498 [categoryId] => 2498 [criteria] => Mens[
   map_to_category] => 166 – Apparel & Accessories )
 *  [2499] => Array
    ( [rowCount] => 2499 [categoryId] => 2499 [criteria] => Mens
   Knitwear [map_to_category] => 166 – Apparel & Accessories )
 *  [2507] => Array
    ( [rowCount] => 2507 [categoryId] => 2507 [criteria] => Mens
   Merino Clothing [map_to_category] => 166 – Apparel & Accessories )
 *  [2508] => Array
    ( [rowCount] => 2508 [categoryId] => 2508 [criteria] => Sheepskin
   Boots & Jackets [map_to_category] => 166 – Apparel & Accessories )
 *  [2513] => Array
    ( [rowCount] => 2513 [categoryId] => 2513 [criteria] => Mens
   Socks [map_to_category] => 166 – Apparel & Accessories )
 *  [2516] => Array
    ( [rowCount] => 2516 [categoryId] => 2516 [criteria] => Beanies,
   Gloves & Scarves [map_to_category] => 166 – Apparel & Accessories )
 *  [2488] => Array
    ( [rowCount] => 2488 [categoryId] => 2488 [criteria] => Knitting&
   Crochet [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative Arts
   > Arts & Crafts )
 *  [2489] => Array
    ( [rowCount] => 2489 [categoryId] => 2489 [criteria] => Yarn[
   map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative Arts > Arts&
   Crafts )
 *  [2524] => Array
    ( [rowCount] => 2524 [categoryId] => 2524 [criteria] => 2 Ply
   | Lace [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative Arts
   > Arts & Crafts )
 *  [2518] => Array
    ( [rowCount] => 2518 [categoryId] => 2518 [criteria] => 4 Ply
   | Fingering [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative
   Arts > Arts & Crafts )
 *  [2517] => Array
    ( [rowCount] => 2517 [categoryId] => 2517 [criteria] => 8 Ply
   | DK [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative Arts
   > Arts & Crafts )
 *  [2519] => Array
    ( [rowCount] => 2519 [categoryId] => 2519 [criteria] => 10 
   Ply | Worsted / Aran [map_to_category] => 16 – Arts & Entertainment > Hobbies&
   Creative Arts > Arts & Crafts )
 *  [2552] => Array
    ( [rowCount] => 2552 [categoryId] => 2552 [criteria] => 12 
   ply | Bulky / Chunky [map_to_category] => 16 – Arts & Entertainment > Hobbies&
   Creative Arts > Arts & Crafts )
 *  [2548] => Array
    ( [rowCount] => 2548 [categoryId] => 2548 [criteria] => 14 
   Ply | Super Bulky [map_to_category] => 16 – Arts & Entertainment > Hobbies & 
   Creative Arts > Arts & Crafts )
 *  [2520] => Array
    ( [rowCount] => 2520 [categoryId] => 2520 [criteria] => Bulky/
   Chunky [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative Arts
   > Arts & Crafts )
 *  [2530] => Array
    ( [rowCount] => 2530 [categoryId] => 2530 [criteria] => Cotton[
   map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative Arts > Arts&
   Crafts )
 *  [2502] => Array
    ( [rowCount] => 2502 [categoryId] => 2502 [criteria] => Patterns[
   map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative Arts > Arts&
   Crafts )
 *  [2537] => Array
    ( [rowCount] => 2537 [categoryId] => 2537 [criteria] => 2 Ply
   | Lace Patterns [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative
   Arts > Arts & Crafts )
 *  [2536] => Array
    ( [rowCount] => 2536 [categoryId] => 2536 [criteria] => 4 Ply
   | Fingering Patterns [map_to_category] => 16 – Arts & Entertainment > Hobbies&
   Creative Arts > Arts & Crafts )
 *  [2555] => Array
    ( [rowCount] => 2555 [categoryId] => 2555 [criteria] => 5 Ply
   | Sport Patterns [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative
   Arts > Arts & Crafts )
 *  [2534] => Array
    ( [rowCount] => 2534 [categoryId] => 2534 [criteria] => 8 Ply
   | DK Patterns [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative
   Arts > Arts & Crafts )
 *  [2535] => Array
    ( [rowCount] => 2535 [categoryId] => 2535 [criteria] => 10 
   Ply | Worsted / Aran Patterns [map_to_category] => 16 – Arts & Entertainment 
   > Hobbies & Creative Arts > Arts & Crafts )
 *  [2553] => Array
    ( [rowCount] => 2553 [categoryId] => 2553 [criteria] => 12 
   ply | Bulky / Chunky Patterns [map_to_category] => 16 – Arts & Entertainment 
   > Hobbies & Creative Arts > Arts & Crafts )
 *  [2547] => Array
    ( [rowCount] => 2547 [categoryId] => 2547 [criteria] => 14 
   Ply | Super Bulky Patterns [map_to_category] => 16 – Arts & Entertainment > Hobbies&
   Creative Arts > Arts & Crafts )
 *  [2532] => Array
    ( [rowCount] => 2532 [categoryId] => 2532 [criteria] => Baby&
   Kids Patterns [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative
   Arts > Arts & Crafts )
 *  [2538] => Array
    ( [rowCount] => 2538 [categoryId] => 2538 [criteria] => Womens
   Knitting Patterns [map_to_category] => 16 – Arts & Entertainment > Hobbies & 
   Creative Arts > Arts & Crafts )
 *  [2539] => Array
    ( [rowCount] => 2539 [categoryId] => 2539 [criteria] => Mens
   Knitting Patterns [map_to_category] => 16 – Arts & Entertainment > Hobbies & 
   Creative Arts > Arts & Crafts )
 *  [2533] => Array
    ( [rowCount] => 2533 [categoryId] => 2533 [criteria] => Homewares
   Patterns [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative 
   Arts > Arts & Crafts )
 *  [2540] => Array
    ( [rowCount] => 2540 [categoryId] => 2540 [criteria] => Crochet
   Patterns [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative 
   Arts > Arts & Crafts )
 *  [2501] => Array
    ( [rowCount] => 2501 [categoryId] => 2501 [criteria] => Needles&
   Hooks [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative Arts
   > Arts & Crafts )
 *  [2545] => Array
    ( [rowCount] => 2545 [categoryId] => 2545 [criteria] => Crochet
   Hooks [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative Arts
   > Arts & Crafts )
 *  [2546] => Array
    ( [rowCount] => 2546 [categoryId] => 2546 [criteria] => Knitting
   Needles [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative Arts
   > Arts & Crafts )
 *  [2503] => Array
    ( [rowCount] => 2503 [categoryId] => 2503 [criteria] => Accessories&
   Buttons [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative Arts
   > Arts & Crafts )
 *  [2531] => Array
    ( [rowCount] => 2531 [categoryId] => 2531 [criteria] => Knit&
   Crochet Kits [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative
   Arts > Arts & Crafts )
 *  [2528] => Array
    ( [rowCount] => 2528 [categoryId] => 2528 [criteria] => Spinning,
   Weaving & Felting [map_to_category] => 16 – Arts & Entertainment > Hobbies & 
   Creative Arts > Arts & Crafts )
 *  [2529] => Array
    ( [rowCount] => 2529 [categoryId] => 2529 [criteria] => Wool
   Roving & Fibre [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative
   Arts > Arts & Crafts )
 *  [2544] => Array
    ( [rowCount] => 2544 [categoryId] => 2544 [criteria] => Felting
   Kits, Books & Supplies [map_to_category] => 16 – Arts & Entertainment > Hobbies&
   Creative Arts > Arts & Crafts )
 *  [2543] => Array
    ( [rowCount] => 2543 [categoryId] => 2543 [criteria] => Drum&
   Hand Carders [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative
   Arts > Arts & Crafts )
 *  [2549] => Array
    ( [rowCount] => 2549 [categoryId] => 2549 [criteria] => Dyeing[
   map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative Arts > Arts&
   Crafts )
 *  [2541] => Array
    ( [rowCount] => 2541 [categoryId] => 2541 [criteria] => Spinning
   Wheels & Supplies [map_to_category] => 16 – Arts & Entertainment > Hobbies & 
   Creative Arts > Arts & Crafts )
 *  [2542] => Array
    ( [rowCount] => 2542 [categoryId] => 2542 [criteria] => Weaving
   Looms & Supplies [map_to_category] => 16 – Arts & Entertainment > Hobbies & Creative
   Arts > Arts & Crafts )
 *  [2509] => Array
    ( [rowCount] => 2509 [categoryId] => 2509 [criteria] => Decor,
   Sheepskin & Gifts [map_to_category] => 696 – Home & Garden > Decor )
 *  [2523] => Array
    ( [rowCount] => 2523 [categoryId] => 2523 [criteria] => Sheepskin&
   Cowhide Decor [map_to_category] => 696 – Home & Garden > Decor )
 *  [2511] => Array
    ( [rowCount] => 2511 [categoryId] => 2511 [criteria] => Cushions&
   Homewares [map_to_category] => 696 – Home & Garden > Decor )
 *  [2550] => Array
    ( [rowCount] => 2550 [categoryId] => 2550 [criteria] => Blankets&
   Throws [map_to_category] => 696 – Home & Garden > Decor )
 *  [2526] => Array
    ( [rowCount] => 2526 [categoryId] => 2526 [criteria] => Felt&
   Fibre Art [map_to_category] => 696 – Home & Garden > Decor )
 *  [2554] => Array
    ( [rowCount] => 2554 [categoryId] => 2554 [criteria] => Cards&
   Gifts [map_to_category] => 696 – Home & Garden > Decor )
 *  [2512] => Array
    ( [rowCount] => 2512 [categoryId] => 2512 [criteria] => Home[
   map_to_category] => 696 – Home & Garden > Decor )
 *  [4195] => Array
    ( [rowCount] => 4195 [categoryId] => 4195 [criteria] => Uncategorized[
   map_to_category] => 696 – Home & Garden > Decor )
 *  )
 *  [page] => filters
    [utm_medium] => cpc [utm_campaign] => googleshop [utm_term]
   => id [utm_content] => [active] => true [last_updated] => 24 Apr 2018 11:05 [
   running] => processing [nr_products] => 2809 [nr_products_processed] => 703 [
   history_products] => Array ( [18 Apr 2018 10:05] => 0 [18 Apr 2018 10:11] => 
   594 [19 Apr 2018 07:12] => 592 [20 Apr 2018 07:12] => 882 )
 *  [project_update] => yes
    )
 * )
    Array ( )
 *  [AdTribes.io Development Team](https://wordpress.org/support/users/jorisverwater/)
 * (@jorisverwater)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10216202)
 * [@rainsey](https://wordpress.org/support/users/rainsey/)
 * This kind of behaviour usually is caused by these reasons:
    – your WP Cron is
   disabled or restricted. The plugin needs the WP Cron to be active as it processes
   products in batches so it doesn’t run into memory or time-out-issues;
 * – firewall preventing the script from running too long (for example Wordfence
   and Siteground)
 * Could it be one of the above issues for you?
 * All the best,
    Joris
 *  Thread Starter [rainsey](https://wordpress.org/support/users/rainsey/)
 * (@rainsey)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10216483)
 * wp cron is enabled in settings.php
 * my host is sitegrounds on go geek plan – i assume this is the issue
 *  [AdTribes.io Development Team](https://wordpress.org/support/users/jorisverwater/)
 * (@jorisverwater)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10216518)
 * Probably yes, SiteGround can increase the execution time of a script. Just increase
   it and you should be fine.
 * All the best,
    Joris
 *  [textsteine](https://wordpress.org/support/users/textsteine/)
 * (@textsteine)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10227650)
 * Hi! It seems I am facing a similar issue. It comes down to getting an empty feed.
   As I went through all (I think) advice above, my best guess is too short execution
   time.The default set by my provider is 30sec.
 * Can you provide some detailed documentation on how to adjust the php.ini for 
   your plugin’s needs?
 * Thanks!
    Markus
 *  [AdTribes.io Development Team](https://wordpress.org/support/users/jorisverwater/)
 * (@jorisverwater)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10227734)
 * Hi Markus,
 * Thanks for using our plugin and reaching out to us.
 * You can follow these steps to change the execution time:
    [https://www.a2hosting.com/kb/developer-corner/php/using-php-directives-in-custom-htaccess-files/setting-the-php-maximum-execution-time-in-an-htaccess-file](https://www.a2hosting.com/kb/developer-corner/php/using-php-directives-in-custom-htaccess-files/setting-the-php-maximum-execution-time-in-an-htaccess-file)
 * Another possible cause for this is the WP CRON not being active or being restricted.
   Do you know if your WP CRON is enabled?
 * All the best,
    Joris
 *  Thread Starter [rainsey](https://wordpress.org/support/users/rainsey/)
 * (@rainsey)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10227767)
 * Sitegrounds shared hosting plans only permit 30sec execution time before returning
   a php timeout error. Unfortunately, Sitegrounds will not increase execution time
   on our go geek plan.
 * An option could be added to limit execution time to avoid timeout errors with
   Sitegrounds (and other low resource hosts)?
 *  [AdTribes.io Development Team](https://wordpress.org/support/users/jorisverwater/)
 * (@jorisverwater)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10227779)
 * [@rainsey](https://wordpress.org/support/users/rainsey/) yes that could be an
   option to solve the issue at hand. However, we have quite some users who are 
   running on Siteground and they do not experience similar issues.
 * Would you be so kind as to reach out on [support@adtribes.io](https://wordpress.org/support/topic/server-error-log-script-timeout/support@adtribes.io?output_format=md)
   so we can discuss options?
 * Have a wonderful weekend,
    Joris
 *  [textsteine](https://wordpress.org/support/users/textsteine/)
 * (@textsteine)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10227997)
 * Hi Jori, thank you very much for taking care!
 * “define(‘DISABLE_WP_CRON’, false);” was already added to my wp-config. According
   to my provider there are no restrictions to it. Therefor cron should be finde,
   but I can’t proof it. Can I?
 * Now I set max_execution_time from 30 to 140. That’s my provider’s max.
 * Good news: The feed contains some data 🙂
 * Unfortunately there is a new issue. I get the complete list (all lines), but 
   not all collumns.
 * These attributes are missing (they are missing completely, even in the header;
   it’s not just an empty value in the cells):
 * g:gender (dynamic value)
    g:color (dynamic value)
 * Also, collumn “brand” shows “Yes” instead of the dynamic value.
 * What can I do?
 * Additional information:
 * When I was setting up the field mapping, I used the regular “Add field mapping”
   option. I had to do it over and over again as the system didn’t save all the 
   fields.
 * It takes several minutes until the feed is refreshed. The “procesing”-status 
   is not automatically updating.
 * debug file (shortened):
 * April 28, 2018, 11:52 am
    Array ( [PHP] => 5.6 [Wordpress] => 4.9.5 [WooCommerce]
   => 3.3.5 [WooCommerce Product Feed PRO] => 2.6.7 ) Array ( [Single products] 
   => 525 [Variation products] => 649 [Total products] => 1174 )
 *  [AdTribes.io Development Team](https://wordpress.org/support/users/jorisverwater/)
 * (@jorisverwater)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10228032)
 * [@textsteine](https://wordpress.org/support/users/textsteine/),
 * It seems you are running on an older version of PHP (5.6). Are you able to upgrade
   to at least PHP 7.0? It would not only make the processing of the feed a lot 
   smaller but your entire site would be faster.
 * Yes, the status ‘processing’ is not yet auto-refreshing itself (is on our to-
   do-list), you need to refresh the browser to see the status message change.
 * I assume you created a feed for Google Shopping? Did you set it file format XML?
   I strongly advice doing so as it is less error prone and easier to read.
 * Let’s take it from there and than look at the missing attributes.
 * All the best,
    Joris
 *  [textsteine](https://wordpress.org/support/users/textsteine/)
 * (@textsteine)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10228078)
 * Hiya, you are the best.
 * PHP7.2 and XML: All attributes, fast & smooth. Solved 🙂
 * Thank you Joris, have a great day.
 *  [AdTribes.io Development Team](https://wordpress.org/support/users/jorisverwater/)
 * (@jorisverwater)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10228087)
 * Happy to have helped out!
 * Have a great weekend,
    Joris

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘server error log – script timeout’ is closed to new replies.

 * ![](https://ps.w.org/woo-product-feed-pro/assets/icon-256x256.png?rev=3111496)
 * [Product Feed PRO for WooCommerce by AdTribes – Product Feeds for WooCommerce](https://wordpress.org/plugins/woo-product-feed-pro/)
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 * 13 replies
 * 3 participants
 * Last reply from: [AdTribes.io Development Team](https://wordpress.org/support/users/jorisverwater/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/server-error-log-script-timeout/#post-10228087)
 * Status: resolved