Title: Server error on malware scan
Last modified: June 23, 2021

---

# Server error on malware scan

 *  Resolved [shoesnetadmin](https://wordpress.org/support/users/shoesnetadmin/)
 * (@shoesnetadmin)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/server-error-on-malware-scan/)
 * Tried to scan 3 ties now and keep getting a server error about halfway through…

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [shoesnetadmin](https://wordpress.org/support/users/shoesnetadmin/)
 * (@shoesnetadmin)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/server-error-on-malware-scan/#post-14588163)
 * It just says ‘timeout’
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/server-error-on-malware-scan/#post-14588228)
 * Hello, [@shoesnetadmin](https://wordpress.org/support/users/shoesnetadmin/).
 * Could you send us your webserver error log? It could be found in your hosting
   account.
    Either via email: [support@cleantalk.org](https://wordpress.org/support/topic/server-error-on-malware-scan/support@cleantalk.org?output_format=md)
   Or via a private ticket: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/server-error-on-malware-scan/#post-14606443)
 * Hello,
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Server error on malware scan’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/server-error-on-malware-scan/#post-14606443)
 * Status: resolved