Title: Server migration fatal errors
Last modified: August 21, 2016

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# Server migration fatal errors

 *  Resolved [Sheila](https://wordpress.org/support/users/sheilahoff/)
 * (@sheilahoff)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/server-migration-fatal-errors/)
 * I just moved my entire fleet of client sites from VPS to dedicated server. It’s
   still in propagation but mostly complete. I’m getting a lot of errors like this
   one:
 * Warning: require_once(service/Google_Utils.php): failed to open stream: No such
   file or directory in /home/hoffman/public_html/wp-content/plugins/google-analyticator/
   google-api-php-client/src/auth/Google_OAuth2.php on line 20
 * Fatal error: require_once(): Failed opening required ‘service/Google_Utils.php’(
   include_path=’.:/usr/lib/php:/usr/local/lib/php:/home/hoffman/php’) in /home/
   hoffman/public_html/wp-content/plugins/google-analyticator/google-api-php-client/
   src/auth/Google_OAuth2.php on line 20
 * These sites were all working before the migration. In order to not have these
   errors I’ve globally renamed the plug-in folder to disable the plug-in.
 * Now I need to know how to proceed. I’m going to monitor one of them without the
   plugin disabled to see if the issue goes away on its own with the completion 
   of propagation. But it seems like the move destroyed the authorization. Do I 
   need to reinstall and reauthorize 50 sites? They’re all unique clients with their
   own Google account. Sigh.
 * My own site comes up fine with the plug-in enabled BUT I cannot log into WP with
   it enabled! Any insights as to what’s going on and the best way to move forward
   would be greatly appreciated. Running newest WP and plug-ins including v6.4.7.3
   of this one.
 * Thanks.
 * [https://wordpress.org/plugins/google-analyticator/](https://wordpress.org/plugins/google-analyticator/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Video User Manuals](https://wordpress.org/support/users/videousermanuals/)
 * (@videousermanuals)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/server-migration-fatal-errors/#post-4687581)
 * Hi Shella,
 * Can you please reinstall (delete and install) the plugin as it sounds like the
   API was not copied across properly. You should not have to enter your details
   again as the token should still work.
 * Hopefully this will work.
 * Thanks
 *  Thread Starter [Sheila](https://wordpress.org/support/users/sheilahoff/)
 * (@sheilahoff)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/server-migration-fatal-errors/#post-4687600)
 * I’ve tried this already and it did not fix it. I uninstalled, re-installed and
   the moment I activated it I got the SAME errors. Any other ideas?
 *  Thread Starter [Sheila](https://wordpress.org/support/users/sheilahoff/)
 * (@sheilahoff)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/server-migration-fatal-errors/#post-4687607)
 * Interesting…I just discovered I have a single site that made the move (still 
   in dev in a subdomin) so the plug-ins were not kept up to date. He’s still running
   GA v6.4.5 with NO issues. So it’s something in the update and not the move perhaps?
   I mean his site moved along with the others but his doesn’t have the issue. Maybe
   that tells us something.
 * I decided to go ahead and update him to 6.4.7.3 to see if the issue happens. 
   It does! So what is it about the update? Since I changed servers could it be 
   a setting on the new server in combo with the update? I hope this helps to figure
   this out. Thanks.
 * Apache version 2.4.7
    PHP version 5.4.25 MySQL version 5.5.35-cll
 *  [Video User Manuals](https://wordpress.org/support/users/videousermanuals/)
 * (@videousermanuals)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/server-migration-fatal-errors/#post-4687619)
 * Hi Sheila,
 * Can you please drop us a support ticket here:
 * [https://videousermanuals.desk.com/](https://videousermanuals.desk.com/)
 * And we will get you the latest version of the plugin which we are working on.
 * Thanks
 *  Thread Starter [Sheila](https://wordpress.org/support/users/sheilahoff/)
 * (@sheilahoff)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/server-migration-fatal-errors/#post-4687620)
 * Done. Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Server migration fatal errors’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/google-analyticator_fefefe.svg)
 * [Analyticator](https://wordpress.org/plugins/google-analyticator/)
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 * 5 replies
 * 2 participants
 * Last reply from: [Sheila](https://wordpress.org/support/users/sheilahoff/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/server-migration-fatal-errors/#post-4687620)
 * Status: resolved