Title: Server Timeout Errors
Last modified: September 13, 2023

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# Server Timeout Errors

 *  Resolved [andyt1980](https://wordpress.org/support/users/andyt1980/)
 * (@andyt1980)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/server-timeout-errors/)
 * Hi,
 * I have quite a large Woocommerce site with several GB of images which I need 
   to clean. I’ve tried your plugin but after starting the scan, when it reaches‘
   Step 2/4 Extract from content….’ I just keep getting the following error:
 * Error
   **The reply sent by the server is broken.**
 * If I click auto-retry eventually I get the same error again. I went through your
   debug advice here: [https://meowapps.com/media-cleaner/debug-issues/](https://meowapps.com/media-cleaner/debug-issues/)
   
   I tried reducing the analysis buffer down to 20 and then down to 10 but this 
   didn’t help either. I enabled logging and all it did was show a list of images.
 * The site is on its own virtual hosting solution with 2 CPU Cores and 4GB Ram,
   so not shared.
   I would prefer not to post the URL of the site as I don’t want
   google indexing it here.
 * Any help much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/)
 * (@tigroumeow)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/server-timeout-errors/#post-17049282)
 * Hi [@andyt1980](https://wordpress.org/support/users/andyt1980/),
 * Can you check your PHP Error Logs? ([https://meowapps.com/tutorial-php-error-logs/](https://meowapps.com/tutorial-php-error-logs/))
 *  [Valdinia](https://wordpress.org/support/users/valdinia/)
 * (@valdinia)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/server-timeout-errors/#post-17415293)
 * Same problem on our site. We also tried to modify our settings for Media Cleaner,
   to slow the analysis, but no effect.
 * We also enabled logging and all we got is a list of images.
 * I deactivated all plugins except Media Cleaner, but the error is the same, exactly
   at the same percentage, 62%.
 * During Media Library content scan I get a popup with this error:
   **The reply 
   sent by the server is broken**.Retry AUTO RETRY SKIP etc
 * **In the console I see this error**:
   POST [https://mysite.ro/wp-json/media-cleaner/v1/extract_references](https://mysite.ro/wp-json/media-cleaner/v1/extract_references)
   500 (Internal Server Error)
 * **In debug.log**:
   [10-Feb-2024 19:49:55 UTC] Webhook request failed: cURL error
   28: Operation timed out after 5000 milliseconds with 0 bytes received

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Server Timeout Errors’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Valdinia](https://wordpress.org/support/users/valdinia/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/server-timeout-errors/#post-17415293)
 * Status: resolved