Title: Server wordpress backup technology down?
Last modified: August 21, 2016

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# Server wordpress backup technology down?

 *  [Steven](https://wordpress.org/support/users/stevenvdh/)
 * (@stevenvdh)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/server-wordpress-backup-technology-down/)
 * Hi,
 * I can’t get on my account on [http://www.wordpress.backup-technology.com](http://www.wordpress.backup-technology.com).
   Is there a problem and also quite fast a solution for this please? I need to 
   recover a backup very urgent…
    Thanks in advance!
 * [https://wordpress.org/plugins/wponlinebackup/](https://wordpress.org/plugins/wponlinebackup/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [12 years, 3 months ago](https://wordpress.org/support/topic/server-wordpress-backup-technology-down/#post-4671386)
 * That sounds serious. Have you attempted to contact the plugin authors directly?
 * [https://www.backup-technology.com/](https://www.backup-technology.com/)
 * I’m not a user of this plugin (I use a different plugin) but if they are hosting
   your backup for you then you may want to contact them directly.
 *  Thread Starter [Steven](https://wordpress.org/support/users/stevenvdh/)
 * (@stevenvdh)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/server-wordpress-backup-technology-down/#post-4671396)
 * thanks for you reply Jan. I now contacted them as you proposed, I hope to have
   a solution from them asap.
    Untill now I was always very satisfied with this 
   plugin, but this problem causes a bad feeling. Can I ask what plugin you use 
   for backup please?
 *  Thread Starter [Steven](https://wordpress.org/support/users/stevenvdh/)
 * (@stevenvdh)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/server-wordpress-backup-technology-down/#post-4671409)
 * By the way, this is a note mentionned in the help&support of this plugin:
 * “Please note, we are only able to provide technical support on the WordPress 
   forum mentioned above, and not by email, telephone or the contact forms on our
   website.”
 * So I hope to get some answers here…
 *  [Yohan Perera](https://wordpress.org/support/users/thevirtualpreacher/)
 * (@thevirtualpreacher)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/server-wordpress-backup-technology-down/#post-4671533)
 * I am experiencing this problem too. The plugin complained it cannot send the 
   backup file to the online vault because it cannot establish a connection to
 * [http://www.google.com/url?sa=D&q=https://wordpress.backup-technology.com/&usg=AFQjCNFW82Q5vC5rMBjNZVOhH2C2-Hpd0w](http://www.google.com/url?sa=D&q=https://wordpress.backup-technology.com/&usg=AFQjCNFW82Q5vC5rMBjNZVOhH2C2-Hpd0w)
 * Upon visiting the URL I realized it’s offline.
 *  Thread Starter [Steven](https://wordpress.org/support/users/stevenvdh/)
 * (@stevenvdh)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/server-wordpress-backup-technology-down/#post-4671555)
 * I strongly advice to make local backups from your website with this plugin, which
   is still possible…
 * As the authors of this plugin are not reacting on this urgent matter, it may 
   be considerable to use another plugin to make online backups. For my bigger websites
   I use [WordPress Backup to Dropbox](http://wordpress.org/plugins/wordpress-backup-to-dropbox/),
   which is slower but works fine. Also, with this plugin you still have to backup
   your database manually…
 * If there are other backup plugins available who works good and fast and who make
   backup of filesystem AND database, I’m glad to hear it in this topic.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Server wordpress backup technology down?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wponlinebackup_7192a1.svg)
 * [Online Backup for WordPress](https://wordpress.org/plugins/wponlinebackup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wponlinebackup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wponlinebackup/)
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## Tags

 * [down](https://wordpress.org/support/topic-tag/down/)
 * [server](https://wordpress.org/support/topic-tag/server/)

 * 5 replies
 * 3 participants
 * Last reply from: [Steven](https://wordpress.org/support/users/stevenvdh/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/server-wordpress-backup-technology-down/#post-4671555)
 * Status: not resolved