Title: SERVER_ERROR NO: 6 MSG
Last modified: June 27, 2022

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# SERVER_ERROR NO: 6 MSG

 *  Resolved [charlyvdb](https://wordpress.org/support/users/charlyvdb/)
 * (@charlyvdb)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/server_error-no-6-msg/)
 * Hi,
 * I just installed CleanTalk Anti-Spam and Security and in the Security dashboard
   I have this message :
 * 2022-06-27 11:34:23: Service customization: SERVER_ERROR NO: 6 MSG: Unknown access
   key.
 * But everything is correct, I checked on the CleanTalk account.
 * Any info?
 * Thank you !
 * -Charlotte-

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/server_error-no-6-msg/#post-15773667)
 * Hello [@charlyvdb](https://wordpress.org/support/users/charlyvdb/).
 * Please click the “Synchronize with Cloud” button in the plugin settings.
    If 
   the issue persists, then we need additional details about your site. Please contact
   us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open);
   and add a link to this topic.
 *  Thread Starter [charlyvdb](https://wordpress.org/support/users/charlyvdb/)
 * (@charlyvdb)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/server_error-no-6-msg/#post-15773952)
 * Hello,
 * Thanks a lot !
    It did synchronized at the beginning but apparently it needed
   to be done again! The message disappeard finally !
 * Perfect !
 * Thanks again and have a great day !
 * -Charlotte-
 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/server_error-no-6-msg/#post-15774140)
 * Thank you for letting us know.
 * If the issue repeats, please write to our private Ticket System.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘SERVER_ERROR NO: 6 MSG’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/server_error-no-6-msg/#post-15774140)
 * Status: resolved