Title: Set up failed
Last modified: December 3, 2024

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# Set up failed

 *  Resolved [mervyntsao](https://wordpress.org/support/users/mervyntsao/)
 * (@mervyntsao)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/set-up-failed/)
 * How to fix those problem?
 * [https://ibb.co/6B9ffSY](https://ibb.co/6B9ffSY)

Viewing 1 replies (of 1 total)

 *  Plugin Support [Patrick](https://wordpress.org/support/users/paddyam/)
 * (@paddyam)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/set-up-failed/#post-18176527)
 * Hey [@mervyntsao](https://wordpress.org/support/users/mervyntsao/), the errors
   that you’re facing from the email test screen as shared, indicates that your 
   sending domain (for the email used to authenticate the connection) does not have
   the required DKIM, DMARC & SPF records.
 * If you are using a domain-based From Email address (e.g. [info@yourdomain.com](https://wordpress.org/support/topic/set-up-failed/info@yourdomain.com?output_format=md)),
   you’ll need to set up DKIM and SPF records for the sender domain (e.g. yourdomain.
   com).
   **How to add SPF and DKIM records to your sender domain**The first step
   is to find your DNS settings. This guide should help you with this: [https://wpmailsmtp.com/docs/how-to-add-dns-records-for-wp-mail-smtp-setup/#find](https://wpmailsmtp.com/docs/how-to-add-dns-records-for-wp-mail-smtp-setup/#find).**
   SPF record**Add the 1 TXT record below:_v=spf1 include:\_spf.google.com ~all_In
   the “@” box, add the domain for the site (ie, domain.com). Set the TTL to 24H.
   If you already have an SPF record added, you’ll need to merge them by following
   this guide: [https://wpmailsmtp.com/fix-multiple-spf-records/](https://wpmailsmtp.com/fix-multiple-spf-records/).**
   DKIM record**Since the DKIM record is not the same for everyone, you should follow
   the steps here ([https://support.google.com/a/answer/180504](https://support.google.com/a/answer/180504))
   to get it.But adding it to your domain will be similar.**DMARC record**To get
   started with adding the DMARC record, you can find more information about it 
   in this guide: [https://wpmailsmtp.com/how-to-create-dmarc-record/](https://wpmailsmtp.com/how-to-create-dmarc-record/).
   If you need to add DMARC, here are the steps to follow:Add a TXT recordIn the“
   Name” field, type _dmarc. with the period (dot) at the end. Some hosts don’t 
   need the period, so they’ll remove it or show an error. In that case, you can
   safely use _dmarc without the period.In the “Content” field, paste in the following,
   setting the email address to your From Email:_v=DMARC1; p=none; fo=1; rua=mailto:**
   [me@example.com](https://wordpress.org/support/topic/set-up-failed/me@example.com?output_format=md)**
   _If there isn’t an Auto option available for the TTL, set the TTL to 14400.And
   please note, that DNS propagation can take up to 24 hours. If DNS records won’t
   be passing, please, reach out to your hosting support to look into the issue 
   further. They’d hopefully be able to help!

Viewing 1 replies (of 1 total)

The topic ‘Set up failed’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Patrick](https://wordpress.org/support/users/paddyam/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/set-up-failed/#post-18176527)
 * Status: resolved