Title: Setting bug
Last modified: August 31, 2016

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# Setting bug

 *  Resolved [ann228](https://wordpress.org/support/users/ann228/)
 * (@ann228)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/setting-bug-1/)
 * Hello! Tooday I find your plagin and I like it. But I have some bug. The form
   settings is not avaliable. When refresh page i can see the normal settins for
   1 second, than display a page like a screenshot [https://yadi.sk/i/c6oDISZ0pxnqq](https://yadi.sk/i/c6oDISZ0pxnqq)
 * [https://wordpress.org/plugins/strong-testimonials/](https://wordpress.org/plugins/strong-testimonials/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  anonymized-13171256
 * (@anonymized-13171256)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/setting-bug-1/#post-7145768)
 * That’s very odd.
 * 1. Delete the plugin. You won’t lose any testimonials.
    2. Log out of WordPress.
   3. Clear your browser cache. 4. Log in to WordPress. 5. Reinstall the plugin.
 *  Thread Starter [ann228](https://wordpress.org/support/users/ann228/)
 * (@ann228)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/setting-bug-1/#post-7145788)
 * Hi! I do this steps 2 times and it did not work 🙁
 *  anonymized-13171256
 * (@anonymized-13171256)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/setting-bug-1/#post-7145791)
 * Thanks for trying that.
 * Please install this plugin [https://github.com/cdillon/strong-testimonials-reset](https://github.com/cdillon/strong-testimonials-reset),
   go to Tools > Reset Strong Testimonials and choose the “Delete settings” option.
 *  Thread Starter [ann228](https://wordpress.org/support/users/ann228/)
 * (@ann228)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/setting-bug-1/#post-7145800)
 * Thank you! I did this, but nothing changed. Then Iam delate and install basic
   plagin. But settings dont work
 *  anonymized-13171256
 * (@anonymized-13171256)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/setting-bug-1/#post-7145802)
 * I don’t know how to even begin trying to reproduce such a problem.
 * Please contact me at wpmission.com with a temporary admin login so I can troubleshoot
   directly.
 *  Thread Starter [ann228](https://wordpress.org/support/users/ann228/)
 * (@ann228)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/setting-bug-1/#post-7145806)
 * Ok, I left the ticket
 *  anonymized-13171256
 * (@anonymized-13171256)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/setting-bug-1/#post-7145823)
 * This turned out to be a conflict with a theme from [RT-Themes](http://rtthemes.com/)
   and its overzealous JavaScript. I will address this in the next update.
 *  Thread Starter [ann228](https://wordpress.org/support/users/ann228/)
 * (@ann228)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/setting-bug-1/#post-7145825)
 * Yeah, thank you so much for help! This problem is solved

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Setting bug’ is closed to new replies.

 * ![](https://ps.w.org/strong-testimonials/assets/icon-256x256.png?rev=3134855)
 * [Strong Testimonials](https://wordpress.org/plugins/strong-testimonials/)
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 * 8 replies
 * 2 participants
 * Last reply from: [ann228](https://wordpress.org/support/users/ann228/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/setting-bug-1/#post-7145825)
 * Status: resolved