Title: setting FTP
Last modified: October 21, 2021

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# setting FTP

 *  Resolved [AngeloLazzari](https://wordpress.org/support/users/angelolazzari/)
 * (@angelolazzari)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/setting-ftp/)
 * we are trying to set uop the FTP but, event with filezilla all si going ok, with
   your great plugin we get errors … what are we doing wrong? thank you very much!!!
 *     ```
       [21-Oct-2021 12:46:18] 1. Try to send backup file to an FTP server …
       [21-Oct-2021 12:47:48] ERROR: Cannot connect via explicit SSL-FTP to server: cuchi-alan.synology.me:2241
       [21-Oct-2021 12:47:48] Restart after 91 seconds.
       [21-Oct-2021 12:47:49] 2. Try to send backup file to an FTP server …
       [21-Oct-2021 12:49:19] ERROR: Cannot connect via explicit SSL-FTP to server: cuchi-alan.synology.me:2241
       [21-Oct-2021 12:49:19] Restart after 91 seconds.
       [21-Oct-2021 12:49:20] 3. Try to send backup file to an FTP server …
       [21-Oct-2021 12:50:51] ERROR: Cannot connect via explicit SSL-FTP to server: cuchi-alan.synology.me:2241
       [21-Oct-2021 12:50:51] Restart after 91 seconds.
       [21-Oct-2021 12:50:51] ERROR: Step aborted: too many attempts!
       ```
   

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/setting-ftp/#post-14993137)
 * Hello [@angelolazzari](https://wordpress.org/support/users/angelolazzari/)
    Thank
   you for using BackWpUp <3 About the question, could you please help me check 
   if other sites are successfully connected to that FTP server using BackWPUp? 
   Also, please make sure that you are connected to the FTP server, currently, BackWPUp
   did not support SFTP yet. Thank you!
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/setting-ftp/#post-15029740)
 * since we haven’t heard back from you, I’m going to mark it as resolved.
    In case
   you’re still having problems, feel free to let us know 😉

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘setting FTP’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/setting-ftp/#post-15029740)
 * Status: resolved