• Resolved Abdo Ghaly

    (@abdo-ghaly)


    I tried every solution on the internet and I can’t solve this problem
    I deactivate the plugins
    I changed the theme
    I Rebuild the apache

    the plugin is very well in local but online has this problem

    please help me

    my system info

    ### WordPress Environment ###

    Home URL: http://3ghdes.com/wordpresss
    Site URL: http://3ghdes.com/wordpresss
    Jigoshop Version: 1.17.7
    Jigoshop Database Version: 1503180
    Log Directory Writable: /home/ghdes/public_html/wordpresss/wp-content/uploads/jigoshop-logs/
    WP Version: 4.2.2
    WP Multisite: –
    WP Memory Limit: 64 MB
    WP Debug Mode: –
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.3.29
    PHP Post Max Size: 8 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    SUHOSIN Installed:
    MySQL Version: 5.5.42
    eAccelerator: Enabled
    APC: ✕
    OpCache: ✕
    Short Open Tag:
    Allow URL fopen:
    Session:
    Cookie Path: /
    Save Path: /tmp
    Use Cookies:
    Use Only Cookies:
    Max Upload Size: 8 MB
    Default Timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    Remote Post:
    Remote Get:

    ### Server Locale ###

    decimal_point: .
    thousands_sep: N/A
    mon_decimal_point: N/A
    mon_thousands_sep: N/A

    ### Active Plugins (10) ###

    Adminimize: by Frank Bültge – 1.8.5
    Gallery Carousel Without JetPack: by Syed Balkhi – 0.7.4
    Jigoshop: by Jigoshop Limited – 1.17.7
    Live Forms: by Shaon – 3.2.1
    AGMAP: by Abdo Ghaly – 1.2.0
    Responsive Lightbox: by dFactory – 1.5.7
    SI CAPTCHA Anti-Spam: by Mike Challis – 2.7.7.5
    Simple Responsive Slider: by marcelotorres – 0.2.2.5
    Responsive WordPress Slider – Soliloquy Lite: by Thomas Griffin – 2.3.7
    Theme My Login: by Jeff Farthing – 6.3.12

    ### Settings ###

    Taxes Enabled: –
    Shipping Enabled: –
    Force SSL: –
    Currency: ($)
    Currency Position:
    Thousand Separator:
    Decimal Separator:
    Number of Decimals:

    ### Jigoshop Pages ###

    Shop Base: Page not set
    Cart: Page not set
    Checkout: Page not set
    Pay: Page not set
    Thanks: Page not set
    My Account: Page not set
    Edit Address: Page not set
    View Order: Page not set
    Change Password: Page not set
    Track Order: Page not set
    Terms: Page not set

    ### Taxonomies ###

    Product Types: configurable (configurable)
    downloadable (downloadable)
    external (external)
    grouped (grouped)
    simple (simple)
    virtual (virtual)

    ### Theme ###

    Name: Abdo Ghaly
    Version: 1.5
    Author URL: http://3ghdes.com
    Child Theme: ✕ – If you’re modifying Jigoshop or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
    Jigoshop Support:

    ### Templates ###

    Overrides: twentythirteen/index.php

    https://ww.wp.xz.cn/plugins/jigoshop/

Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter Abdo Ghaly

    (@abdo-ghaly)

    I also change the memory limit to 256 and nothing

    Plugin Author Jigoshop Support – Paul

    (@paulpreston)

    hi,

    It is normally a problem with wp_memory_limit and php limit..

    Can you please send one more system info after your changes?

    Thread Starter Abdo Ghaly

    (@abdo-ghaly)

    nothing also the same problem

    ### WordPress Environment ###

    Home URL: http://3ghdes.com/wordpresss
    Site URL: http://3ghdes.com/wordpresss
    Jigoshop Version: 1.17.7
    Jigoshop Database Version: 1503180
    Log Directory Writable: /home/ghdes/public_html/wordpresss/wp-content/uploads/jigoshop-logs/
    WP Version: 4.2.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.3.29
    PHP Post Max Size: 8 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    SUHOSIN Installed:
    MySQL Version: 5.5.42
    eAccelerator: Enabled
    APC: ✕
    OpCache: ✕
    Short Open Tag:
    Allow URL fopen:
    Session:
    Cookie Path: /
    Save Path: /tmp
    Use Cookies:
    Use Only Cookies:
    Max Upload Size: 8 MB
    Default Timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    Remote Post:
    Remote Get:

    ### Server Locale ###

    decimal_point: .
    thousands_sep: N/A
    mon_decimal_point: N/A
    mon_thousands_sep: N/A

    ### Active Plugins (10) ###

    Adminimize: by Frank Bültge – 1.8.5
    Gallery Carousel Without JetPack: by Syed Balkhi – 0.7.4
    Jigoshop: by Jigoshop Limited – 1.17.7
    Live Forms: by Shaon – 3.2.1
    AGMAP: by Abdo Ghaly – 1.2.0
    Responsive Lightbox: by dFactory – 1.5.7
    SI CAPTCHA Anti-Spam: by Mike Challis – 2.7.7.5
    Simple Responsive Slider: by marcelotorres – 0.2.2.5
    Responsive WordPress Slider – Soliloquy Lite: by Thomas Griffin – 2.3.7
    Theme My Login: by Jeff Farthing – 6.3.12

    ### Settings ###

    Taxes Enabled: –
    Shipping Enabled: –
    Force SSL: –
    Currency: ($)
    Currency Position:
    Thousand Separator:
    Decimal Separator:
    Number of Decimals:

    ### Jigoshop Pages ###

    Shop Base: Page not set
    Cart: Page not set
    Checkout: Page not set
    Pay: Page not set
    Thanks: Page not set
    My Account: Page not set
    Edit Address: Page not set
    View Order: Page not set
    Change Password: Page not set
    Track Order: Page not set
    Terms: Page not set

    ### Taxonomies ###

    Product Types: configurable (configurable)
    downloadable (downloadable)
    external (external)
    grouped (grouped)
    simple (simple)
    virtual (virtual)

    ### Theme ###

    Name: Abdo Ghaly
    Version: 1.5
    Author URL: http://3ghdes.com
    Child Theme: ✕ – If you’re modifying Jigoshop or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
    Jigoshop Support:

    ### Templates ###

    Overrides: twentythirteen/index.php

    Thread Starter Abdo Ghaly

    (@abdo-ghaly)

    please where are you ???

    Plugin Author Jigoshop Support – Paul

    (@paulpreston)

    Hi Abdo Ghaly,

    unfortunately, free/community support is not available 24/7.

    Developers will be available tomorrow morning to help you.

    Paul

    Hi Abdo Ghaly,

    Could you provide us an access to your site admin? at [email protected]

    Thread Starter Abdo Ghaly

    (@abdo-ghaly)

    I sent you the details
    feed me back

    Hi Abdo Ghaly,

    The problem is cause of conflict with jQuery, probably you are using some kind of jQuery plugin, try to deactivate it.

    Thread Starter Abdo Ghaly

    (@abdo-ghaly)

    I deactivated every plugin except yours
    and I deleted every jquery inserting code
    and nothing

    please Help

    could you send us an access to FTP? at [email protected]

    Thread Starter Abdo Ghaly

    (@abdo-ghaly)

    I sent it

    Hi Abdo Ghaly,

    I’ve sent you email from our support, please check your mailbox.

    Thread Starter Abdo Ghaly

    (@abdo-ghaly)

    thank u very much
    the problem was in wp-options table
    and I fixed it
    thanks alot

    Hi Abdo,

    I’m glad that the problem has been resolved.

Viewing 14 replies - 1 through 14 (of 14 total)

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