Title: Setup Error
Last modified: April 21, 2022

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# Setup Error

 *  Resolved [bling007](https://wordpress.org/support/users/bling007/)
 * (@bling007)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/setup-error-8/)
 * Hello,
 * We are a **specialty** store based in India, selling **Globally**.
 * It is mentioned within the plugins:
 * Increase organic reach
    Pinterest users can easily discover, save and buy products
   from your website without any advertising spend from you. Track your performance
   with the Pinterest tag.
 * It is also mentioned on the Pinterest website [https://help.pinterest.com/en/business/availability/ads-availability](https://help.pinterest.com/en/business/availability/ads-availability)
   that the countries we sell to (Globally) are be advertised for.
 * However, it is disallowing us to upload the catalog to pinterest.
 * I believe all stores, irrespective of ads-availability should be able to upload
   their catalog on Pinterest for Organic Reach.
    The store who wish to advertise,
   can follow through further with ads setup.
 * As such, we want to run ads for customers in the USA markets.
 * Please help us.
 * Regards;

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [pepe0](https://wordpress.org/support/users/pepe0/)
 * (@pepe0)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/setup-error-8/#post-15579857)
 * Hello Bling007
 * Hope you’re doing well!
 * Please contact us at WooCommerce.com > My Account > Support. You may need to 
   create an account before you can access that page.
    Please include a link to 
   this forum thread, so that we can keep track of what’s already been done. We 
   will be able to help you further there.
 * We will probably need information that should not be available on the forum.
 * Best
    Pepe
 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/setup-error-8/#post-15597359)
 * Hey [@bling007](https://wordpress.org/support/users/bling007/)
 * Hope you are doing well!
 * This plugin only synchronize the catalog and the Tag event from your site to 
   your Pinterest account. Is your catalog already synched? and you Tag event working?
 * for running ads for customers in the USA markets you mey need to contact Pinterest
   Support. Here we resolve problems of the plugin.
 * Best,
    Christian
 *  Thread Starter [bling007](https://wordpress.org/support/users/bling007/)
 * (@bling007)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/setup-error-8/#post-15598523)
 * Syncing the catalog is the issue!
    We are unable to sync the catalog to Pinterest.
 * The store is located in India, sells Globally. The setup error states that Indian
   stores cannot sync catalog on Pinterest as ads are not supported in India.
 * However, we are a Global store. And in all scenarios, there should be no restrictions
   on syncing catalogs from unsupported countries.
 * Best,
    Bling007
 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/setup-error-8/#post-15609215)
 * Hey [@bling007](https://wordpress.org/support/users/bling007/) ,
 * This is a restriction from Pinterest not the plugin. Please contact Pinterest
   Support to solve your problem.
 * The Pinterest plugin calls the Pinterest API and receive the message you mention.
   So the plugin just is showing what Pinterest sends.
 * Let me know if that helps.
 * Best,
    Christian
 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/setup-error-8/#post-15650423)
 * Hey there,
 * Since we haven’t heard back from the OP in a while, I’m going to mark this as
   resolved – if you have any further questions, you can start a new thread.
 * Best,
    Christian

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Setup Error’ is closed to new replies.

 * ![](https://ps.w.org/pinterest-for-woocommerce/assets/icon.svg?rev=2619817)
 * [Pinterest for WooCommerce](https://wordpress.org/plugins/pinterest-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/pinterest-for-woocommerce/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/pinterest-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pinterest-for-woocommerce/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Christian](https://wordpress.org/support/users/christian1983/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/setup-error-8/#post-15650423)
 * Status: resolved