Title: Setup errors
Last modified: April 11, 2018

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# Setup errors

 *  Resolved [wiggy353](https://wordpress.org/support/users/wiggy353/)
 * (@wiggy353)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/setup-errors/)
 * Ok, please bear with me as I am new to this. I installed Mail Bank because some
   of my emails were not being received. My hosting is on Godaddy. I have an email
   account setup with my hosting, it is an office 365 account. I am going through
   the setup for Mail Bank and getting to the screen where it asks about my SMTP
   settings. I enter my email address, Send email via SMTP, SMTP server and all 
   the other settings. When I try to send the test email I always get:
 * Connect refused.
 * Your host has likely installed a firewall (REJECT packets) between you and the
   server. Ask them to open the ports.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Varun Sharma](https://wordpress.org/support/users/contact-banker/)
 * (@contact-banker)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/setup-errors/#post-10172884)
 * Hi,
 * If your site is hosted on Godaddy services, you cannot send email to Office 365
   accounts or any other email service. Any emails must be sent directly from the
   hosting server.
 * Refer this!
 * [https://in.godaddy.com/community/Office-365-From-GoDaddy/SMTP-ERROR-Failed-to-connect-to-server-Connection-refused-111/td-p/56133](https://in.godaddy.com/community/Office-365-From-GoDaddy/SMTP-ERROR-Failed-to-connect-to-server-Connection-refused-111/td-p/56133)
 * Hope that helps!
 * Thanks

Viewing 1 replies (of 1 total)

The topic ‘Setup errors’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-mail-bank_724f4f.svg)
 * [Mail Bank - #1 Mail SMTP Plugin for WordPress](https://wordpress.org/plugins/wp-mail-bank/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-bank/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-bank/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-bank/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-bank/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-bank/reviews/)

## Tags

 * [mail](https://wordpress.org/support/topic-tag/mail/)

 * 1 reply
 * 2 participants
 * Last reply from: [Varun Sharma](https://wordpress.org/support/users/contact-banker/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/setup-errors/#post-10172884)
 * Status: resolved