Setup failed

  • Resolved penteknik

    (@penteknik)


    5 years, 11 months ago

    Hello, I am using plesk 18 version, my php version 7.4, my wordpress version 5.4.2 I get an error in Woocommerce setup.

    error message: a critical error has occurred on your website.
    Log: wp-content/plugins/woocommerce-admin/src/Features/Onboarding.php on line 393

    • This topic was modified 5 years, 11 months ago by penteknik.

    The page I need help with: [log in to see the link]

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  • Austin M – a11n

    (@apmwebdev)

    5 years, 11 months ago

    Hi @penteknik. I’m sorry you’re having trouble! I’d recommend disabling all other plugins and switching to a default theme, and then trying to install WooCommerce. Sometimes there are code conflicts that arise during the setup process, but things run smoothly once the plugin is installed. Let us know if that doesn’t work and we’ll go from there!

    AJ a11n

    (@amandasjackson)

    5 years, 11 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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