Title: Setup failed
Last modified: June 26, 2020

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# Setup failed

 *  Resolved [penteknik](https://wordpress.org/support/users/penteknik/)
 * (@penteknik)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/setup-failed-4/)
 * Hello, I am using plesk 18 version, my php version 7.4, my wordpress version 
   5.4.2 I get an error in Woocommerce setup.
 * error message: a critical error has occurred on your website.
    Log: wp-content/
   plugins/woocommerce-admin/src/Features/Onboarding.php on line 393
    -  This topic was modified 5 years, 11 months ago by [penteknik](https://wordpress.org/support/users/penteknik/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsetup-failed-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/)
 * (@apmwebdev)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/setup-failed-4/#post-13040912)
 * Hi [@penteknik](https://wordpress.org/support/users/penteknik/). I’m sorry you’re
   having trouble! I’d recommend disabling all other plugins and switching to a 
   default theme, and then trying to install WooCommerce. Sometimes there are code
   conflicts that arise during the setup process, but things run smoothly once the
   plugin is installed. Let us know if that doesn’t work and we’ll go from there!
 *  [AJ a11n](https://wordpress.org/support/users/amandasjackson/)
 * (@amandasjackson)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/setup-failed-4/#post-13089209)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Setup failed’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [AJ a11n](https://wordpress.org/support/users/amandasjackson/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/setup-failed-4/#post-13089209)
 * Status: resolved