Title: Setup Guide Broken
Last modified: August 11, 2022

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# Setup Guide Broken

 *  Resolved [outbwebdev](https://wordpress.org/support/users/outbwebdev/)
 * (@outbwebdev)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/setup-guide-broken/)
 * Hello,
    I have just installed W3 Total Cache. When going to configure the settings,
   I am greeted by the TotalCache: Setup Guide; however, neither the skip button
   nor the next button seems to work. My mouse hover shows them as clickable, but
   nothing happens when I click them. I tried to navigate to other settings within
   the plugin using the sidebar menu, but it just redirects me to the Setup Guide.
 * I have already purged the cache and uninstalled and reinstalled the plugin.
 * Wordpress version: 6.0.1
    PHP version: 7.4.30 Browser: Chrome
    -  This topic was modified 3 years, 10 months ago by [outbwebdev](https://wordpress.org/support/users/outbwebdev/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/setup-guide-broken/#post-15910861)
 * Hello [@outbwebdev](https://wordpress.org/support/users/outbwebdev/)
 * I am sorry about the issue you are experiencing and I am happy to assist you 
   with this.
    I’ve tested the setup guide and it works as expected. Can you please
   share the website URL and where is the website hosted? Try inspecting the source
   when the setup guide is opened in your dashboard and check the network tab for
   any 404 ajax calls. Have you tried skipping the entire setup guide process by
   clicking the `skip this setup guide.` link? [](https://i0.wp.com/i.imgur.com/0f4d0UM.png?ssl=1)
 * Thanks!
 *  Thread Starter [outbwebdev](https://wordpress.org/support/users/outbwebdev/)
 * (@outbwebdev)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/setup-guide-broken/#post-15911633)
 * Hello Marko,
 * The website url is [https://outbranding.com/](https://outbranding.com/)
 * The website is hosted using InMotion Hosting.
 * I did try skipping the setup guide using the mentioned link, but that also did
   not work.
 * I found many errors on the page related to the setup guide when I inspected it
   as you suggested. I am not certain what needs to be done to resolve them. Here
   is a screenshot of what I discovered:
    [Screenshot](https://imgur.com/a/dngNddG)
    -  This reply was modified 3 years, 10 months ago by [outbwebdev](https://wordpress.org/support/users/outbwebdev/).
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/setup-guide-broken/#post-15912061)
 * Hello [@outbwebdev](https://wordpress.org/support/users/outbwebdev/)
 * Thank you for your feedback.
    I’ve tested this with the fresh install and everything
   is working as expected. Can you please check if you are possibly using any security
   plugins that may be blocking the test guide from running? Also, please disable
   the other plugins one by one and see if any of them may be causing the conflict.
   Thanks!
 *  Thread Starter [outbwebdev](https://wordpress.org/support/users/outbwebdev/)
 * (@outbwebdev)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/setup-guide-broken/#post-15917874)
 * Hello Marko,
 * I have resolved the issue! There was some deprecated code in my functions.php
   file that was causing jQuery to defer and thus load after any javascript was 
   run. I have removed the deprecated code, and the setup guide is now working.
 * I apologize for the mixup. Thank you for your help!
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/setup-guide-broken/#post-15918017)
 * Hello [@outbwebdev](https://wordpress.org/support/users/outbwebdev/)
 * Thank you for the information.
    Glad to know you found the problem. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Setup Guide Broken’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
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## Tags

 * [Setup](https://wordpress.org/support/topic-tag/setup/)

 * 5 replies
 * 2 participants
 * Last reply from: [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/setup-guide-broken/#post-15918017)
 * Status: resolved