Title: Setup Issues
Last modified: September 5, 2019

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# Setup Issues

 *  Resolved [gsldigital](https://wordpress.org/support/users/gsldigital/)
 * (@gsldigital)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/setup-issues-5/)
 * Hello,
    I work for an E-cigarette company and we are not allowed to send flavored
   e-cigarette products to the state of Michigan. We can still send tobacco and 
   menthol just not flavors like cherry or peach. I set up up the conditions to 
   match “state equal to Michigan” I then added the product not allowed “contains
   product equal to cherry” When I went to test the new conditions it didn’t seem
   to do anything. Im not sure what I might being doing wrong. Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jeroen Sormani](https://wordpress.org/support/users/sormano/)
 * (@sormano)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/setup-issues-5/#post-11906156)
 * Hi,
 * Note that the validation only happens when the ‘Complete order’ button is clicked.
   
   If you’d like to show a notice before then, my Advanced Messages plugin may be
   of use; [https://aceplugins.com/plugin/woocommerce-advanced-messages/](https://aceplugins.com/plugin/woocommerce-advanced-messages/)
 * Cheers,
    Jeroen
 *  Thread Starter [gsldigital](https://wordpress.org/support/users/gsldigital/)
 * (@gsldigital)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/setup-issues-5/#post-11914791)
 * Thank you for the response. I bought the Advanced Messages plugin, but still 
   seem to be having trouble.
 * I can get the shipping validation rules to apply, but I was hoping that with 
   the Advanced Messages I could give the consumer a heads up before they go through
   the whole checkout procedure that the order will not be able to be completed.
   Currently they would add the product, go to cart, enter billing and shipping 
   info, enter credit card info, verify their age and then hit complete order. After
   that the order would then be denied due to the shipping conditions.
 * Id like the notification to pop up once they enter their billing, or shipping
   info that way they don’t get frustrated by completing the other steps only to
   be denied.
 * When I tested it the message never showed up when it was supposed to and once
   I went through the whole process the shipping validation kicked in and prohibited
   the purchase. To my knowledge Im setting it up correctly, if you want I can send
   you some screenshots to show you.
 *  Plugin Author [Jeroen Sormani](https://wordpress.org/support/users/sormano/)
 * (@sormano)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/setup-issues-5/#post-11916809)
 * Hi,
 * For questions about the Messages plugin, could you please reach out through that
   support channel; [https://aceplugins.com/support/](https://aceplugins.com/support/)
 * Thank you,
    Jeroen

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Setup Issues’ is closed to new replies.

 * ![](https://ps.w.org/advanced-shipping-validation-for-woocommerce/assets/icon.
   svg?rev=1315807)
 * [Advanced Shipping Validation for WooCommerce](https://wordpress.org/plugins/advanced-shipping-validation-for-woocommerce/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Jeroen Sormani](https://wordpress.org/support/users/sormano/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/setup-issues-5/#post-11916809)
 * Status: resolved