Title: Setup not working
Last modified: October 20, 2019

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# Setup not working

 *  [chasegotol](https://wordpress.org/support/users/chasegotol/)
 * (@chasegotol)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/setup-not-working-3/)
 * I went through:
    > Customer Chat >> Setup Customer Chat >>> Completed all the
   steps >>>> The setup window closes once I’m done
 * But nothing happens and the chat icon doesn’t appear on the site at all. I tried
   re-installing WordPress through the Dashboard but still not working.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsetup-not-working-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Sharon R](https://wordpress.org/support/users/sheree99/)
 * (@sheree99)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/setup-not-working-3/#post-12192164)
 * I have the same problem…..
 * But I also see no one has responded to you.

Viewing 1 replies (of 1 total)

The topic ‘Setup not working’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [Sharon R](https://wordpress.org/support/users/sheree99/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/setup-not-working-3/#post-12192164)
 * Status: not resolved