Title: Setup Wizard Broken
Last modified: August 10, 2023

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# Setup Wizard Broken

 *  Resolved [rossdowney333](https://wordpress.org/support/users/rossdowney333/)
 * (@rossdowney333)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/setup-wizard-broken/)
 * Hello,
 * I’m trying to setup Rankmath SEO on my organisation’s website.
   I have installed
   the plugin, everything is up to date, im running wordpress 6.3.
 * But I can’t progress past the first page of the setup wizard:
   [https://www.loom.com/share/7470a6ce3e7340c6b2ac27bb8728a1ec](https://www.loom.com/share/7470a6ce3e7340c6b2ac27bb8728a1ec)
 * Thanks,
   Ross

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Rank Math Support](https://wordpress.org/support/users/rankmathteam/)
 * (@rankmathteam)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/setup-wizard-broken/#post-16968149)
 * Hello [@rossdowney333](https://wordpress.org/support/users/rossdowney333/),
 * Thank you for contacting Rank Math support, and sorry for any inconvenience that
   might have been caused due to that.
 * Can you please confirm if you’re using a multisite setup?
 * Meanwhile, please check this guide for initial troubleshooting steps:
   [https://rankmath.com/kb/sorry-you-are-not-allowed-to-access-this-page/](https://rankmath.com/kb/sorry-you-are-not-allowed-to-access-this-page/?_gl=1*eevnmc*_ga*MTczMjEwNDMyMi4xNjA1OTAyNjcw*_ga_WTF2SQ5LGQ*MTY5MTY1MDIyNi4xNDU4LjEuMTY5MTY2NzY1OC4xNy4wLjA.)
 * Let us know how this goes.
 *  Plugin Support [Rank Math Support](https://wordpress.org/support/users/rankmathteam/)
 * (@rankmathteam)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/setup-wizard-broken/#post-16990832)
 * Hello,
 * Assuming you are using the latest version of all the plugins, themes & WordPress
   and the issue is resolved, we are closing this support topic.
 * If that is not the case, feel free to open a new support topic or reply to this
   one, and we will be more than happy to assist.
 * Looking forward to helping you. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Setup Wizard Broken’ is closed to new replies.

 * ![](https://ps.w.org/seo-by-rank-math/assets/icon.svg?rev=3438330)
 * [Rank Math SEO – AI SEO Tools to Dominate SEO Rankings](https://wordpress.org/plugins/seo-by-rank-math/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/seo-by-rank-math/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/seo-by-rank-math/)
 * [Active Topics](https://wordpress.org/support/plugin/seo-by-rank-math/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/seo-by-rank-math/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/seo-by-rank-math/reviews/)

## Tags

 * [Setup](https://wordpress.org/support/topic-tag/setup/)
 * [setup wizard](https://wordpress.org/support/topic-tag/setup-wizard/)

 * 2 replies
 * 2 participants
 * Last reply from: [Rank Math Support](https://wordpress.org/support/users/rankmathteam/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/setup-wizard-broken/#post-16990832)
 * Status: resolved