Title: Sharing Buttons Count Resets to Zero Following HTTPS upgrade
Last modified: August 21, 2016

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# Sharing Buttons Count Resets to Zero Following HTTPS upgrade

 *  Resolved [ablemedia](https://wordpress.org/support/users/ablemedia/)
 * (@ablemedia)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/sharing-buttons-count-resets-to-zero-following-https-upgrade/)
 * Just wondering if there’s any way I can fix this?
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [csonnek](https://wordpress.org/support/users/csonnek/)
 * (@csonnek)
 * Happiness Rocketeer 🚀
 * [11 years, 11 months ago](https://wordpress.org/support/topic/sharing-buttons-count-resets-to-zero-following-https-upgrade/#post-5058720)
 * The totals shown for each sharing button comes from the other services themselves–
   Facebook, Twitter, etc. What those services use for the total share count is 
   the *exact* URL of the post when it was originally shared.
 * In your case, the posts were published prior to changing your URL from using `
   http` to `https`. Since the exact URL of the posts has now changed, the counts
   will have been reset to zero.
 * Also, since the count data lies with each service and not on our servers at WordPress.
   com or within Jetpack itself, there’s no way for us to merge or update those 
   totals on our end.
 * I hope that clarifies things. Marking this as resolved.

Viewing 1 replies (of 1 total)

The topic ‘Sharing Buttons Count Resets to Zero Following HTTPS upgrade’ is closed
to new replies.

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## Tags

 * [count](https://wordpress.org/support/topic-tag/count/)
 * [HTTPS](https://wordpress.org/support/topic-tag/https/)
 * [likes](https://wordpress.org/support/topic-tag/likes/)
 * [secure socket layer](https://wordpress.org/support/topic-tag/secure-socket-layer/)
 * [sharing](https://wordpress.org/support/topic-tag/sharing/)
 * [SSL](https://wordpress.org/support/topic-tag/ssl/)
 * [tweets](https://wordpress.org/support/topic-tag/tweets/)

 * 1 reply
 * 2 participants
 * Last reply from: [csonnek](https://wordpress.org/support/users/csonnek/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/sharing-buttons-count-resets-to-zero-following-https-upgrade/#post-5058720)
 * Status: resolved