Sharing setting – cannot find them
-
Hi, my facebook sharing has worked for years. I just tried to publish to facebook and it didn’t work. I went to jetpack and it says Connect Social Media accounts, click on that links and it takes me to ww.wp.xz.cn – gets me to sign in….site isn’t there. Sign out, create a new account and it says I don’t have a site and wants me to buy one. Please does anyone know how to sort this out?
-
Hi there, I’m sorry to hear about the trouble! As a first step, I’d suggest reading over our Troubleshooting Publicize document here:
That page covers some of the most common problems users experience with Publicize.
If the issues persist after that, I’d recommend that you completely disconnect and reconnect your Facebook account. You can do so by following all of the steps outlined here:
Finally, if the issue persists after completing the above, can you post your site URL here, so we can have a look?
If you want it to remain private, you can contact us using the form here:
Please make sure to include a link to this thread in your message. Thanks!
The topic ‘Sharing setting – cannot find them’ is closed to new replies.
