Title: Sharing setting – cannot find them
Last modified: November 18, 2020

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# Sharing setting – cannot find them

 *  Resolved [maopin](https://wordpress.org/support/users/maopin/)
 * (@maopin)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/sharing-setting-cannot-find-them/)
 * Hi, my facebook sharing has worked for years. I just tried to publish to facebook
   and it didn’t work. I went to jetpack and it says Connect Social Media accounts,
   click on that links and it takes me to wordpress.org – gets me to sign in….site
   isn’t there. Sign out, create a new account and it says I don’t have a site and
   wants me to buy one. Please does anyone know how to sort this out?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/sharing-setting-cannot-find-them/#post-13680218)
 * Hi there, I’m sorry to hear about the trouble! As a first step, I’d suggest reading
   over our Troubleshooting Publicize document here:
    - [https://jetpack.com/support/publicize/troubleshooting-publicize/](https://jetpack.com/support/publicize/troubleshooting-publicize/)
 * That page covers some of the most common problems users experience with Publicize.
 * If the issues persist after that, I’d recommend that you completely disconnect
   and reconnect your Facebook account. You can do so by following all of the steps
   outlined here:
    - [https://jetpack.com/support/publicize/facebook/#reconnecting-facebook](https://jetpack.com/support/publicize/facebook/#reconnecting-facebook)
 * Finally, if the issue persists after completing the above, can you post your 
   site URL here, so we can have a look?
 * If you want it to remain private, you can contact us using the form here:
    - [http://jetpack.com/contact-support/](http://jetpack.com/contact-support/)
 * Please make sure to include a link to this thread in your message. Thanks!
    -  This reply was modified 5 years, 6 months ago by [Ryan C.](https://wordpress.org/support/users/ryanc413/).
 *  Thread Starter [maopin](https://wordpress.org/support/users/maopin/)
 * (@maopin)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/sharing-setting-cannot-find-them/#post-13681733)
 * Hi,
 * I wanted to send my url to you. I clicked on the contact support and it says 
   email using the form below but there is no form below.
 * The problem I face is that when I click on settings it takes me to wordpress.
   com and says I don’t have any sites so I can’t deactive facebook!
 *  Plugin Contributor [Dan (a11n)](https://wordpress.org/support/users/drawmyface/)
 * (@drawmyface)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/sharing-setting-cannot-find-them/#post-13681800)
 * Sorry about that, you should be able to contact us [via this contact form](https://jetpack.com/contact-support/?rel=support&hpi=1).

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 3 participants
 * Last reply from: [Dan (a11n)](https://wordpress.org/support/users/drawmyface/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/sharing-setting-cannot-find-them/#post-13681800)
 * Status: resolved