Shipping Cost does not Load properly

  • Resolved bamboobalance

    (@bamboobalance)


    5 years, 4 months ago

    I have a problem with my Checkout step in Woocommerce.
    My shipping methods are loaded based on two variables: States (on my website I have it as a Department) and Cities (on my website I have it as a District).
    However, when one chooses or changes District, the shipping cost does not charge. It only charges when I change the Department box or when I modify the address.
    This upload error is occurring recently (two days ago).

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    5 years, 4 months ago

    Hi @bamboobalance,

    Just to mention, shipping costs are determined by a first match basis. Also, locations within one shipping zone will get charged the same fee.

    Therefore, if you have placed the cities in a certain state within the same shipping zone, then they will have a similar shipping cost.

    That said, we’d like to take a look at your shipping zones setup as we explore the issue further. Kindly send us a screenshot of your WooCommerce → Settings → Shipping.

    I can recommend using snipboard.io to share the screenshot.

    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    5 years, 3 months ago

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Shipping Cost does not Load properly’ is closed to new replies.