Title: Shipping Errors Last modified: March 20, 2023 --- # Shipping Errors * Resolved [aslater](https://wordpress.org/support/users/aslater/) * (@aslater) * [3 years, 2 months ago](https://wordpress.org/support/topic/shipping-errors/) * Hello * We are having issues like some others whereby when a product is added to cart/ checkout we get errors of there are no shipping options available. * All was working perfectly before the recent update and now orders are coming through with no shipping costs attached to them. Viewing 8 replies - 1 through 8 (of 8 total) * [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/) * (@xue28) * [3 years, 2 months ago](https://wordpress.org/support/topic/shipping-errors/#post-16578814) * Hi [@aslater](https://wordpress.org/support/users/aslater/) * Thanks for reaching out! * I understand that after the update, shipping options that were formerly present are now unavailable on your site, correct? * For us to investigate this further, can you please share with us a screenshot of the following settings below: - General Settings (WooCommerce > Settings > General) - Shipping Settings (WooCommerce > Settings > Shipping) * If you don’t already have a screenshot service installed, you can try [https://snipboard.io](https://snipboard.io). You can share the direct link to the image as a response to this topic. * Additionally, I’d like to understand your site properly, please share your ** System Status Report** that you can find via `WooCommerce > Status`. Select ` Get system report` and then `Copy for support`. Once you’ve done that, you can paste it into your reply here. * If you could also provide the **fatal error logs** (if any) under `WooCommerce > Status > Logs`. * You could copy and paste your reply here or paste it via [https://gist.github.com/](https://gist.github.com/) and send the link here. * Thanks! * Thread Starter [aslater](https://wordpress.org/support/users/aslater/) * (@aslater) * [3 years, 2 months ago](https://wordpress.org/support/topic/shipping-errors/#post-16579660) * Hi thanks the system report is * ```wp-block-code WordPress Environment WordPress address (URL): https://www.picklespets.co.uk Site address (URL): https://www.picklespets.co.uk WC Version: 7.5.0 REST API Version: ✔ 7.5.0 WC Blocks Version: ✔ 9.6.5 Action Scheduler Version: ✔ 3.5.4 Log Directory Writable: ✔ WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: ✔ Server Environment Server Info: Apache PHP Version: 7.4.33 PHP Post Max 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Let us know how it goes! * If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here. * [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/) * (@beautyofcode) * [3 years, 1 month ago](https://wordpress.org/support/topic/shipping-errors/#post-16678812) * Hi Alan, * We haven’t heard back from you in a while, so I’m going to mark this as resolved– feel free to [create a new topic](https://wordpress.org/support/plugin/woocommerce/#new-topic-0) should you need any further help. * Cheers! Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Shipping Errors’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 8 replies * 4 participants * Last reply from: [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/) * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/shipping-errors/#post-16678812) * Status: resolved