Title: Shipping estimate not finding postcode
Last modified: September 1, 2016

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# Shipping estimate not finding postcode

 *  Resolved [Kezliz](https://wordpress.org/support/users/kezliz/)
 * (@kezliz)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/shipping-estimate-not-finding-postcode/)
 * Hi
    I have update WooCommerce to the latest version and in doing so when a customer
   enters their postcode in the ‘Get Shipping estimate’ section the selection wheel
   just spins and spins and the corresponding suburb does not appear. It was working
   prior to the this update.
 * [http://packagingtraders.com.au/](http://packagingtraders.com.au/)
 * I look forward getting some help.
 * [https://wordpress.org/plugins/transdirect-shipping/](https://wordpress.org/plugins/transdirect-shipping/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [transdirect](https://wordpress.org/support/users/transdirect/)
 * (@transdirect)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/shipping-estimate-not-finding-postcode/#post-8225315)
 * Hi,
 * Sorry for the overdue response.
    Are you still getting the issue?
 * Please let us know for any more issues.
 * Thanks
 *  [junyx89](https://wordpress.org/support/users/junyx89/)
 * (@junyx89)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/shipping-estimate-not-finding-postcode/#post-8404551)
 * I also encounter the same Issue as Kezliz stated
 * i went to my browser console. the error i see is (“500 Internal Server” …plugins/
   transdirect-shipping/locations.php?isInternational=yes )
 * Please help!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Shipping estimate not finding postcode’ is closed to new replies.

 * ![](https://ps.w.org/transdirect-shipping/assets/icon-256x256.png?rev=2685571)
 * [Transdirect Shipping Plugin for Woocommerce](https://wordpress.org/plugins/transdirect-shipping/)
 * [Support Threads](https://wordpress.org/support/plugin/transdirect-shipping/)
 * [Active Topics](https://wordpress.org/support/plugin/transdirect-shipping/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/transdirect-shipping/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/transdirect-shipping/reviews/)

## Tags

 * [transdirect](https://wordpress.org/support/topic-tag/transdirect/)

 * 2 replies
 * 3 participants
 * Last reply from: [junyx89](https://wordpress.org/support/users/junyx89/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/shipping-estimate-not-finding-postcode/#post-8404551)
 * Status: resolved