Title: Shipping Method Issue Last modified: December 19, 2018 --- # Shipping Method Issue * Resolved [Joe](https://wordpress.org/support/users/joecole1/) * (@joecole1) * [7 years, 5 months ago](https://wordpress.org/support/topic/shipping-method-issue/) * Given the numerous other tickets with shipping method issues, I suspect this is just another “unsupported” shipping method. * I am using Easy Ship ([https://wordpress.org/plugins/easyship-woocommerce-shipping-rates/](https://wordpress.org/plugins/easyship-woocommerce-shipping-rates/)) * It shows up just as Easy Ship in the plugin’s shipping method selection. However, when I select auto coupon or manually enter the coupon code, it says “The coupon is not valid for the currently selected shipping method.” * The log below is from loading the cart, trying to manually apply the coupon, and then going to the checkout page. * ``` 2018-12-19T15:51:17+00:00 DEBUG init WJECF_Debug::log_the_request ======== POST: ajax /wp-admin/admin-ajax.php ======== 2018-12-19T15:51:49+00:00 DEBUG init WJECF_Debug::log_the_request ======== GET: frontend /cart/ ======== 2018-12-19T15:51:49+00:00 DEBUG woocommerce_check_cart_items WJECF_Autocoupon::get_all_auto_coupons Autocoupons: worldship 2018-12-19T15:51:49+00:00 DEBUG init WJECF_Debug::log_the_request ======== POST: ajax /?wc-ajax=wc_stripe_get_cart_details ======== 2018-12-19T15:51:52+00:00 DEBUG init WJECF_Debug::log_the_request ======== POST: ajax /?wc-ajax=apply_coupon ======== 2018-12-19T15:51:53+00:00 DEBUG init WJECF_Debug::log_the_request ======== POST: frontend /cart/ ======== 2018-12-19T15:51:53+00:00 DEBUG woocommerce_check_cart_items WJECF_Autocoupon::get_all_auto_coupons Autocoupons: worldship 2018-12-19T15:51:53+00:00 DEBUG init WJECF_Debug::log_the_request ======== POST: ajax /?wc-ajax=wc_stripe_get_cart_details ======== 2018-12-19T15:51:53+00:00 DEBUG init WJECF_Debug::log_the_request ======== POST: ajax /?wc-ajax=get_refreshed_fragments ======== 2018-12-19T15:51:58+00:00 DEBUG init WJECF_Debug::log_the_request ======== GET: frontend /checkout/ ======== 2018-12-19T15:51:58+00:00 DEBUG woocommerce_check_cart_items WJECF_Autocoupon::get_all_auto_coupons Autocoupons: worldship 2018-12-19T15:51:59+00:00 DEBUG init WJECF_Debug::log_the_request ======== POST: ajax /?wc-ajax=wc_stripe_get_cart_details ======== 2018-12-19T15:51:59+00:00 DEBUG init WJECF_Debug::log_the_request ======== POST: ajax /?wc-ajax=update_order_review ======== 2018-12-19T15:51:59+00:00 DEBUG woocommerce_after_calculate_totals WJECF_Autocoupon::maybe_update_matched_autocoupons Situation hash has changed from to dde8e9 2018-12-19T15:51:59+00:00 DEBUG woocommerce_after_calculate_totals WJECF_Autocoupon::get_all_auto_coupons Autocoupons: worldship 2018-12-19T15:51:59+00:00 DEBUG woocommerce_coupon_is_valid WJECF_Autocoupon::update_matched_autocoupons Auto coupons that should be in cart: 2018-12-19T15:51:59+00:00 DEBUG woocommerce_coupon_is_valid WJECF_Autocoupon::update_matched_autocoupons Coupons in cart: 2018-12-19T15:52:00+00:00 DEBUG init WJECF_Debug::log_the_request ======== POST: ajax /?wc-ajax=wc_stripe_get_cart_details ======== 2018-12-19T15:52:02+00:00 DEBUG init WJECF_Debug::log_the_request ======== GET: admin /wp-admin/admin.php?page=wc-status&tab=logs ======== ``` * The coupon itself “worldship” is an auto coupon for 5 off the cart, and the only other option is that it must be shipping method Easy Ship. * Here is a screenshot of the cart – [https://imgur.com/dwyiYK9](https://imgur.com/dwyiYK9). All three shipping methods on the right are provided by Easy Ship. Their API returns the best method, so it could be any one of several shipping sub-methods. * What other information can I provide to troubleshoot? - This topic was modified 7 years, 5 months ago by [Joe](https://wordpress.org/support/users/joecole1/). - This topic was modified 7 years, 5 months ago by [Joe](https://wordpress.org/support/users/joecole1/). Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [Soft79](https://wordpress.org/support/users/josk79/) * (@josk79) * [7 years, 5 months ago](https://wordpress.org/support/topic/shipping-method-issue/#post-11017991) * Please send me an url to your page with instructions to reproduce the issue. * Plugin Author [Soft79](https://wordpress.org/support/users/josk79/) * (@josk79) * [7 years, 5 months ago](https://wordpress.org/support/topic/shipping-method-issue/#post-11018051) * Also, please paste the coupon’s settings from the Misc tab. You need to temporarily enable debug mode for that. * Thread Starter [Joe](https://wordpress.org/support/users/joecole1/) * (@joecole1) * [7 years, 5 months ago](https://wordpress.org/support/topic/shipping-method-issue/#post-11018573) * Here is the coupon data: * {“result”:”ok”,”coupons”:{“coupon_id”:3256,”coupon_code”:”worldship”,”meta”:{“ _edit_last”:””,”_edit_lock”:””,”_wjecf_apply_silently”:”no”,”_wjecf_categories_and”:” no”,”_wjecf_is_auto_coupon”:”yes”,”_wjecf_products_and”:”no”,”_wjecf_shipping_methods”:[“ easyship”],”coupon_amount”:””,”customer_email”:””,”date_expires”:null,”discount_type”:” fixed_cart”,”exclude_product_categories”:””,”exclude_product_ids”:””,”exclude_sale_items”: false,”expiry_date”:””,”free_shipping”:false,”individual_use”:false,”limit_usage_to_x_items”: null,”maximum_amount”:””,”minimum_amount”:””,”product_categories”:[],”product_ids”:[],” usage_count”:0,”usage_limit”:0,”usage_limit_per_user”:0}}} * My store is not live, so you’ll have to manually navigate through the pages. * Add this product to your cart. [https://parisbloom.com/product/dresses/rose-collection-fall-2019/joie/](https://parisbloom.com/product/dresses/rose-collection-fall-2019/joie/) * You’ll have to go to checkout to select an international country first. [https://parisbloom.com/checkout/](https://parisbloom.com/checkout/) * Then navigate to the cart to apply the coupon manually and see the auto coupon does not work. [https://parisbloom.com/cart/](https://parisbloom.com/cart/) * Plugin Author [Soft79](https://wordpress.org/support/users/josk79/) * (@josk79) * [7 years, 5 months ago](https://wordpress.org/support/topic/shipping-method-issue/#post-11019053) * I see, no this is not going to work. The plugin expects the id of the shipping method to be something like: `easyship:17` but Easyship identifies itself as ` 628fed83-5154-4eb3-a4d3-4362d519683a`. That’s different to the way it’s done by the shipping methods by Autommatic and many others I’ve seen. So it’s not foreseen and the plugin doesn’t recognize it as easyship. * I have plans to rewrite the shipping methods part of the plugin in the future, allowing for shipping zones and cases like easyship but I don’t have an ETA for that. * Thread Starter [Joe](https://wordpress.org/support/users/joecole1/) * (@joecole1) * [7 years, 5 months ago](https://wordpress.org/support/topic/shipping-method-issue/#post-11019463) * Ok, thank you. * I’ll think of another way! Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Shipping Method Issue’ is closed to new replies. * ![](https://ps.w.org/woocommerce-auto-added-coupons/assets/icon-256x256.png?rev =3357537) * [Extended Coupon Features for WooCommerce FREE](https://wordpress.org/plugins/woocommerce-auto-added-coupons/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-auto-added-coupons/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-auto-added-coupons/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-auto-added-coupons/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-auto-added-coupons/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-auto-added-coupons/reviews/) * 5 replies * 2 participants * Last reply from: [Joe](https://wordpress.org/support/users/joecole1/) * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/shipping-method-issue/#post-11019463) * Status: resolved