Title: Shipping Problem
Last modified: August 30, 2016

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# Shipping Problem

 *  Resolved [dragnsteph](https://wordpress.org/support/users/dragnsteph/)
 * (@dragnsteph)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/shipping-problem-1/)
 * For background, even though I realize that shipping support itself needs to come
   from the shipping plugins — please read this all the way to the end: I’ve tried
   numerous shippers, plugins and configurations, and I think I’ve narrowed down
   my issue with accurate shipping to one issue – I really need the ability to tell
   my shipping provider how many boxes my SINGLE item packs into. I deal with numerous
   small items (printed material) and have bundled into sets so people can order“
   150” “250” etc – it’s not practical (or accurate) to attempt to weigh a single
   sheet of paper and have someone buy 150 of them. However, when I get into very
   large quantities, my shipping company can’t return an accurate quote because 
   I get bumped into freight. Without the ability to tell the API that yes, this
   weighs 200 lbs, but it’s 5 boxes that weigh 40 pounds each, not a single box 
   that weighs 200 — I’m getting extremely high quotes back from FedEx (right now,
   though we’ve tried UPS with the same result), because it bumps us into freight
   when it’s possible that the order could be shipped ground in multiple boxes.
 * So my question is this – is this something I should try to address with my shipping
   plugin developer, or is there an assumption at the core of WooCommerce that each
   single item will ALWAYS fit into one box that he won’t be able to get around?
   I know that with plugins that allow box packing, it can put more than one smaller
   item into a box. I need a way to say that a single item will require multiple
   boxes. This has been going on a year of trying different resolutions, so if anyone
   has suggestions, I would love to hear them.
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/shipping-problem-1/#post-6469616)
 * Although I don’t have a solution written for this, I bet this would be the place
   to tackle it if you had a developer build something:
 * [http://mikejolley.com/2013/12/12/manipulating-shipping-packages-woocommerce-2-1/](http://mikejolley.com/2013/12/12/manipulating-shipping-packages-woocommerce-2-1/)
 * i.e. in woocommerce_cart_shipping_packages filter, if product X is found, split
   into X products of X size. That would then be passed to UPS for quoting.
 *  Thread Starter [dragnsteph](https://wordpress.org/support/users/dragnsteph/)
 * (@dragnsteph)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/shipping-problem-1/#post-6469632)
 * Thanks. I’ll pass this along to the decision-makers. I guess, short-term, I’m
   just going to have to keep my available variations to those that fit within the
   dimension and weight limits for regular ground shipping and make people buy multiples
   or contact us via phone. It’s inelegant but I’m on a deadline.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Shipping Problem’ is closed to new replies.

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## Tags

 * [FEDEX](https://wordpress.org/support/topic-tag/fedex/)
 * [multiple](https://wordpress.org/support/topic-tag/multiple/)
 * [packages](https://wordpress.org/support/topic-tag/packages/)
 * [shipping](https://wordpress.org/support/topic-tag/shipping/)

 * 2 replies
 * 2 participants
 * Last reply from: [dragnsteph](https://wordpress.org/support/users/dragnsteph/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/shipping-problem-1/#post-6469632)
 * Status: resolved