Hi Tim @propmaster ,
Thank you for reaching out, and I understand how concerning it can be when shipping options suddenly stop appearing during checkout! I’d be happy to assist you in troubleshooting this situation.
Here’s what we can check first to verify all is in place currently:
- Shipping Zone Configuration: Make sure your store’s shipping zones are still properly set up, with valid methods assigned to them. Even an address slightly outside your defined zones would prevent shipping methods from appearing. WooCommerce > Settings > Shipping.
- Shipping Address Details: Confirm that the address being entered by customers matches the shipping zones you’ve configured.
- Shipping Method-Specific Settings: If you’re using a shipping method that relies on rates (e.g., USPS, FedEx, or table rates), double-check that any API or rate-setting configurations are still valid.
To proceed further, could you please provide the following?
- Do you only use WooCommerce plugin’s default shipping options? (Flat Rate, Free shipping, Local Pickup)
- If the above did not help, please provide screenshots of the shipping zone settings so we can take a look. With this, please also provide any test address so we can verify the shipping zone setting matches with the address entered during checkout.
Thank you for looking into this!
