Title: Short code missing
Last modified: March 7, 2021

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# Short code missing

 *  Resolved [alexshao](https://wordpress.org/support/users/alexshao/)
 * (@alexshao)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/short-code-missing-2/)
 * Hi there,
 * Thanks for this amazing plugin! Just one t thing, I couldn’t find the shortcode
   on the editing page which means I couldn’t add it to the posting page?
 * Thanks,
    Alex

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [mkscripts](https://wordpress.org/support/users/mkscripts/)
 * (@mkscripts)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/short-code-missing-2/#post-14152278)
 * Hi Alex,
 * Nice to hear you like our plugin. We appreciate that, thank you!
 * The shortcode is created after saving the download (Admin Menu> Downloads> Add
   New / Edit Download). You can also find the shortcodes on the downloads list 
   table (Admin Menu> Downloads).
 * [Here](https://wordpress.org/support/topic/download-after-email/) you can find
   more information on how to place a download form on a post or page.
 * If you have any more questions, feel free to ask.
 * Kind regards,
    Team Download After Email
 *  Thread Starter [alexshao](https://wordpress.org/support/users/alexshao/)
 * (@alexshao)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/short-code-missing-2/#post-14152528)
 * Hi there,
 * Really appreciate your reply. I checked everywhere but still couldn’t see the
   shortcode.
    Please check the screenshot: [https://paste.pics/BTAMF](https://paste.pics/BTAMF)
 * Thanks,
    Alex
 *  Plugin Author [mkscripts](https://wordpress.org/support/users/mkscripts/)
 * (@mkscripts)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/short-code-missing-2/#post-14158297)
 * You’re welcome! Are the download settings are saved correctly, like the font-
   size and color options?
 * The first step would be to inspect the elements in your browser to see if the
   shortcode is present, but not visible by CSS.
 * You could check if the shortcode is stored in the wp_postmeta database table,
   with the meta_key dae_shortcode. If it is not present, you can use the WordPress
   Debug Mode to find out if an error occurs while saving the download. You can 
   find more information about debugging in WordPress [here](https://wordpress.org/support/article/debugging-in-wordpress/).
 * You could also create the shortcode manually, by getting the ID from the edit
   download page URL e.g. (…?post=342&action=……):
 * [download_after_email id=”342″]
 * Kind regards,
    Team Download After Email

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Short code missing’ is closed to new replies.

 * ![](https://ps.w.org/download-after-email/assets/icon-256x256.png?rev=2016027)
 * [Download After Email - Subscribe & Download Form Plugin](https://wordpress.org/plugins/download-after-email/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/download-after-email/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/download-after-email/)
 * [Active Topics](https://wordpress.org/support/plugin/download-after-email/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/download-after-email/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/download-after-email/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [mkscripts](https://wordpress.org/support/users/mkscripts/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/short-code-missing-2/#post-14158297)
 * Status: resolved